Case 1: If the payout is manually recorded in the customer ledger, it will be shown as an outstanding amount.
We suggest you to please check the payout and delete it from customer ledger.
Click on “Customers” and click on “View Ledger”.
“Next, identify the Pay out and delete it”.
Case 2: If you have added an opening balance in debit for the customer.
We suggest you to please check and remove the opening balance.
Click on “Customers” and click on “Edit”.
Next, Remove the “Opening Balance” and click on “Save”.
