Why is customer ledger showing as pending when all the invoices are settled-web?

Case 1: If the payout is manually recorded in the customer ledger, it will be shown as an outstanding amount.

Click on “customers” and “ Then View Customer Ledger”.

“Next, identify the Pay out and delete it”.

Case 2: If you have added an opening balance in debit for the customer.
We suggest you to please check and remove the opening balance.

Kindly go to the customers>>Click on edit>>Scroll down>>Optional details >>Remove the opening balance >>Save.