Case 1: If the payout is manually recorded in the customer ledger, it will be shown as an outstanding amount.
Click on “parties” and “ Then View Customer Ledger”.
“Next, identify the Pay out and delete it”.
Case 2: If you have added an opening balance in debit for the customer.
We suggest you to please check and remove the opening balance.
Kindly go to the parties>>Click on edit>>Scroll down>>Click on other details >>Remove the opening balance >>Save.
