I accidentally added a duplicate customer, resulting in two separate ledgers for one customer. I am unable to find out the exact outstanding balance for this customer

[Geetha_N]

We suggest you to please merge the customer, this will help you by merging the ledger and showing the total exact outstanding balance.

Step 1: Go to “Customers” and select the " Secondary Customer" which you want to merge.
Next, click on “More Option” and click on “Merge”.

Step 2: Select “Primary Customer”.

Step 3: Enter “Merge” and click on “Merge”.

Please Note: The primary customer will be shown under the customer dashboard.