We request you to please check whether you have recorded the payment multiple times like either in sales invoice or in the customer ledger as You Got.
Step 1: Go to the “Bills” >> Select “Sales Option” >> Select the “Invoice”.
Step 2: Scroll down and “Note down the payment serial number”.
Step 3: Go to “parties” >> Select the “Customer Option” >> Click on the “Customer Ledger”.
Step 4: “Next, identify the duplicate payment entry”.
Step 5: “Delete the Duplicate Payment”.
Click on Payment Ledger >> Click on Delete Option.
