We request you to please check whether you have recorded the payment multiple times like either in sales invoice or in the customer ledger as You Got.
Step 1: Go to the “Sales” and click on “Payment Mode”.
Note down the payment serial number.
Step 2: Click on “Customers” and click on “View Ledger”.
“Next, identify the duplicate payment entry”.
Step 3: “Delete the Duplicate Payment”.
Click on Delete Icon.
Step 4: Refresh the Ledger.
