To adjust the amount for the customer without creating a Sales Debit Note, we suggest adding a service named “Adjusted Amount” and then creating a new invoice for the customer by adding this service.
Please refer to the article below to learn how to add a new service:
Once the service is added, please refer to the article below to create a sales invoice:
Note: If you are looking to create an e-invoice for the document, we suggest adding “Adjusted Amount” as a product and mentioning the same HSN code as used for the original product.