If you’re experiencing difficulties accessing sales and other data in Swipe, here are some common reasons and solutions to help you resolve this.
Reason 1: Date Filter Misconfiguration
In case you are unable to see the sales data you created, it may be due to the date filter settings on your dashboard.
Solution:
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Check the date filter on the dashboard and select the appropriate date range to view the desired sales data.
Reason 2: Incorrect Company Login
After logging into your account, if you cannot see the data on your dashboard, ensure you are logged into the correct company.
Solution:
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Click on the “Change Company” option to switch to the correct company account.
Reason 3: Incorrect Account Login
If you’re having trouble viewing any data you created in Swipe, verify that you are logged into the correct account.
Solution:
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Double-check that you have used the registered mobile number to log in.
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Click on the profile icon to verify your registered mobile number.