To give access to user’s roles & permissions, please follow the below mentioned steps in the Admin’s account.
Note : The user Roles & permissions is available only in Web.
Step 1 : Please go to Settings.
Step 2 : Click on All User / Roles >> Roles & Permissions.
Step 3 : Click on Edit of the particular user role, to whom you want to give access.
Step 4 : Under General, CheckIn the box of Reports >> Update Role.
After enabling the permission, please inform the user to check downloading the report by refreshing the page.