# \#shiprocket

**URL:** https://community.getswipe.in/tag/shiprocket/1.md

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## [Error message: Hello Swipe! I Need help with Error Message: Invalid Login Credentials - /user/shiprocket\_authenticate](https://community.getswipe.in/t/error-message-hello-swipe-i-need-help-with-error-message-invalid-login-credentials-user-shiprocket-authenticate/1958)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 10:02am UTC](https://community.getswipe.in/t/error-message-hello-swipe-i-need-help-with-error-message-invalid-login-credentials-user-shiprocket-authenticate/1958 "2025-03-17T10:02:00Z")

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We request you to please enter the valid “API User Email Id” and “Password" of the Shiprocket API account.

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## [How to select the order pickup location in Swipe?](https://community.getswipe.in/t/how-to-select-the-order-pickup-location-in-swipe/1971)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 11:28am UTC](https://community.getswipe.in/t/how-to-select-the-order-pickup-location-in-swipe/1971 "2025-03-17T11:28:16Z")

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Order Pick up location is to be added in Shiprocket it will be taken in Swipe automatically, while placing the Order. Please follow the steps below to add pickup location in Shiprocket: Log in to the Shiprocket. Click…

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## [Can I edit the Packaging details once order shipment is Created?](https://community.getswipe.in/t/can-i-edit-the-packaging-details-once-order-shipment-is-created/1970)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 11:20am UTC](https://community.getswipe.in/t/can-i-edit-the-packaging-details-once-order-shipment-is-created/1970 "2025-03-17T11:20:13Z")

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After creating an order, if you want to change details like weights, you can click on “Edit Order Details” However, when you do this, it will be treated as a cancellation in Shiprocket, and credits will be deducted. Onc…

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## [Will the courier charges be the same or different if I integrate Shiprocket with Swipe compared to using the normal Shiprocket website?](https://community.getswipe.in/t/will-the-courier-charges-be-the-same-or-different-if-i-integrate-shiprocket-with-swipe-compared-to-using-the-normal-shiprocket-website/1968)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 11:13am UTC](https://community.getswipe.in/t/will-the-courier-charges-be-the-same-or-different-if-i-integrate-shiprocket-with-swipe-compared-to-using-the-normal-shiprocket-website/1968 "2025-03-17T11:13:45Z")

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In both scenarios, whether integrating Shiprocket with Swipe or using the normal Shiprocket website, the courier charges will remain the same. The integration does not affect the pricing structure.

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## [How to Add/Select Customer's Bill To- Ship To Addresses in Shiprocket order through Swipe?](https://community.getswipe.in/t/how-to-add-select-customers-bill-to-ship-to-addresses-in-shiprocket-order-through-swipe/1961)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 10:54am UTC](https://community.getswipe.in/t/how-to-add-select-customers-bill-to-ship-to-addresses-in-shiprocket-order-through-swipe/1961 "2025-03-17T10:54:38Z")

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To Add/Select Customer’s Bill To- Ship To Addresses in Shiprocket order through Swipe: First add the Customer Billing/Shipping Addresses, and Emails, Phone Numbers in the Customer Sections. Next, Attempt to create t…

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## [What are the Delivery/Courier charges of Shiprocket and how to pay them in Swipe?](https://community.getswipe.in/t/what-are-the-delivery-courier-charges-of-shiprocket-and-how-to-pay-them-in-swipe/1957)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 9:56am UTC](https://community.getswipe.in/t/what-are-the-delivery-courier-charges-of-shiprocket-and-how-to-pay-them-in-swipe/1957 "2025-03-17T09:56:01Z")

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Once the KYC is completed on the Shiprocket website and the order shipment is created in Swipe, when you try to pay the delivery/courier charges, it will redirect you to the Shiprocket website. Note: For this you need t…

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## [Can I create the Shiprocket order for Sale returns Invoice in Swipe?](https://community.getswipe.in/t/can-i-create-the-shiprocket-order-for-sale-returns-invoice-in-swipe/1956)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 9:44am UTC](https://community.getswipe.in/t/can-i-create-the-shiprocket-order-for-sale-returns-invoice-in-swipe/1956 "2025-03-17T09:44:04Z")

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We apologize, currently its not possible to create Shiprocket order for the sales return from Swipe. We suggest you to please create a Sales return order from the Shiprocket. Note: You can create order Shipments for Sa…

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## [How many orders in Shiprocket I can place through Swipe?](https://community.getswipe.in/t/how-many-orders-in-shiprocket-i-can-place-through-swipe/1964)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 11:00am UTC](https://community.getswipe.in/t/how-many-orders-in-shiprocket-i-can-place-through-swipe/1964 "2025-03-17T11:00:38Z")

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To place orders through Swipe there are no limitation’s, but you have to check for Shiprocket Website as they have limitations. Note : For more details reach out to Shiprocket Support Team.

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## [Encountering Error "Invalid Token" for Shiprocket in Swipe?](https://community.getswipe.in/t/encountering-error-invalid-token-for-shiprocket-in-swipe/1960)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 10:39am UTC](https://community.getswipe.in/t/encountering-error-invalid-token-for-shiprocket-in-swipe/1960 "2025-03-17T10:39:27Z")

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It means the API credentials are Expired and need to be re-logged in. For further assistance, please message us in Support Chat Our team will help you regarding this concerns.

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## [How can I Track my order placed in Shiprocket through Swipe?](https://community.getswipe.in/t/how-can-i-track-my-order-placed-in-shiprocket-through-swipe/1966)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 11:06am UTC](https://community.getswipe.in/t/how-can-i-track-my-order-placed-in-shiprocket-through-swipe/1966 "2025-03-17T11:06:53Z")

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To track orders placed in Shiprocket through Swipe: Once the order is created in Swipe, you can view all the order details along with the tracking links on the Shiprocket website itself.

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## [Hello Swipe! I Need help with Error Message: KYC verification is mandated for your account to ship an order. Please complete your KYC to proceed further. - /user/shiprocket\_create\_shipment](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-kyc-verification-is-mandated-for-your-account-to-ship-an-order-please-complete-your-kyc-to-proceed-further-user-shiprocket-create-shipment/1510)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [February 26, 2025, 6:26am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-kyc-verification-is-mandated-for-your-account-to-ship-an-order-please-complete-your-kyc-to-proceed-further-user-shiprocket-create-shipment/1510 "2025-02-26T06:26:09Z")

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To create Shiprocket order from Swipe, KYC verification is mandated for your account. Please complete your KYC verification from the Shiprocket and try to create order.﻿​ Click on Settings in the left menu. Click on KY…
