# Why is the closing balance of the ledger not matching with the pending invoices of the customer?

**URL:** <https://community.getswipe.in/t/why-is-the-closing-balance-of-the-ledger-not-matching-with-the-pending-invoices-of-the-customer/1769>\
**Category:** General\
**Created:** [March 11, 2025, 5:53am UTC](https://community.getswipe.in/t/why-is-the-closing-balance-of-the-ledger-not-matching-with-the-pending-invoices-of-the-customer/1769 "2025-03-11T05:53:45Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Geetha\_N](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.getswipe.in/geetha_n/32/39_2.png) [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Post date:** [March 11, 2025, 5:53am UTC](https://community.getswipe.in/t/why-is-the-closing-balance-of-the-ledger-not-matching-with-the-pending-invoices-of-the-customer/1769/1 "2025-03-11T05:53:45Z")

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It might be possible that the advance payment is recorded from the customer ledger and it has not yet been settled against a pending sales document.

We suggest you to please settle pending invoice with advance payment.  
**Step 1: Go to “Sales” and click on “Record payment”.**

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/8/8c43f31c7ed1d1f0eafc8e4a52673e115517eacc.png)

**Step 2: Select the option to “Settle from Advance Payments” and click on “Update the payment”.**

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/9/9fe5c794d43bc3a2c046553ca9d167e2e72be211.png)

**Step 3: View the Ledger.**

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/7/75c20f0158071a1a26b6e0981d85d866396947aa.png)