# Unable to accept or receive payment by scanning the QR code provided on the bill

**URL:** <https://community.getswipe.in/t/unable-to-accept-or-receive-payment-by-scanning-the-qr-code-provided-on-the-bill/2042>\
**Category:** Payment\
**Created:** [March 18, 2025, 12:48pm UTC](https://community.getswipe.in/t/unable-to-accept-or-receive-payment-by-scanning-the-qr-code-provided-on-the-bill/2042 "2025-03-18T12:48:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Rupa](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.getswipe.in/rupa/32/161_2.png) [@Rupa](https://community.getswipe.in/u/Rupa)\
**Post date:** [March 18, 2025, 12:48pm UTC](https://community.getswipe.in/t/unable-to-accept-or-receive-payment-by-scanning-the-qr-code-provided-on-the-bill/2042/1 "2025-03-18T12:48:18Z")

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If you are unable to scan the QR code in the invoice to make the payment, please check and verify the UPI ID provided in the bank details section.

If the UPI ID is correct but you are still unable to scan the QR code, please contact the relevant UPI support team for further assistance, as this issue depends on them and is beyond our control.