# My payment gateway is activated from Swipe, but the customer's payment has not settled in my account

**URL:** <https://community.getswipe.in/t/my-payment-gateway-is-activated-from-swipe-but-the-customers-payment-has-not-settled-in-my-account/2044>\
**Category:** Payment\
**Created:** [March 18, 2025, 1:05pm UTC](https://community.getswipe.in/t/my-payment-gateway-is-activated-from-swipe-but-the-customers-payment-has-not-settled-in-my-account/2044 "2025-03-18T13:05:05Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Rupa](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.getswipe.in/rupa/32/161_2.png) [@Rupa](https://community.getswipe.in/u/Rupa)\
**Post date:** [March 18, 2025, 1:05pm UTC](https://community.getswipe.in/t/my-payment-gateway-is-activated-from-swipe-but-the-customers-payment-has-not-settled-in-my-account/2044/1 "2025-03-18T13:05:05Z")

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Payment gateway payments operate on a two-day timeline, where ‘t’ represents the transaction day

Irrespective of the payment mode, the standard settlement cycle is T+2 (5 PM) on working days, and T is the date of transaction capture (Not to be confused with the Time of payment). This means that the captured payments are settled within two working days from the date of capture.

Working days do not include second and fourth Saturdays, Sundays, and bank holidays.

Please check this [article](https://getswipe.in/blog/post/how-payment-gateway-processing-and-settlement-works) for a better understanding.

You can check the [status](https://app.getswipe.in/settlements) of the settlements from this link

Please wait until the transaction settlement time. If the amount is still not credited, contact the Swipe support team for further assistance.