# How to create a sales return/ credit note without selecting the product in Web?

**URL:** <https://community.getswipe.in/t/how-to-create-a-sales-return-credit-note-without-selecting-the-product-in-web/3941>\
**Category:** General\
**Created:** [August 25, 2025, 11:25am UTC](https://community.getswipe.in/t/how-to-create-a-sales-return-credit-note-without-selecting-the-product-in-web/3941 "2025-08-25T11:25:14Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Srilaya](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.getswipe.in/srilaya/32/4994_2.png) [@Srilaya](https://community.getswipe.in/u/Srilaya)\
**Post date:** [August 25, 2025, 11:25am UTC](https://community.getswipe.in/t/how-to-create-a-sales-return-credit-note-without-selecting-the-product-in-web/3941/1 "2025-08-25T11:25:14Z")

</div>

**To create a sales return/ credit note without selecting the product, please follow the below mentioned steps:**

**Step 1: Go to “Sales return/ Credit notes section” \>\> Click on “create sales return/ credit note”.**

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/1/1ed7e4d21cc142a6f0dada68a6a059ecbc15a871.png)

**Step 2: Turn on the toggle button to “create document without selecting product”.**

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/3/37dc31c9f26e9456258bc0ec4742c4849aa1d23c.png)

**Step 3: Select “Customer” \>\> “Add Description” \>\> “Add the required details” \>\> Click on “Save”.**

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/2/207846466330699ccf6f201795fa8b10aea6fa64.png)

**Disclaimer:** Creation of credit notes without HSN codes for discounts, additional charges, etc., may lead to a mismatch between the **Sales Summary and HSN Summary in GSTR-1 filing**. Such mismatches can result in the auto-issuance of notices by GST department. Create this document at your own discretion.