# Hello Swipe! I Need help with Error Message: GSTIN is inactive - /einvoice/create\_einvoice **URL:** \ **Category:** General\ **Created:** [May 26, 2025, 11:15am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-gstin-is-inactive-einvoice-create-einvoice/3241 "2025-05-26T11:15:33Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Sanmeet\_7](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.getswipe.in/sanmeet_7/32/6547_2.png) [@Sanmeet\_7](https://community.getswipe.in/u/Sanmeet_7)\ **Post date:** [May 26, 2025, 11:15am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-gstin-is-inactive-einvoice-create-einvoice/3241/1 "2025-05-26T11:15:33Z")
The error “GSTIN is inactive - /einvoice/create\_einvoice” indicates that the GSTIN is inactive. If the GSTIN is valid and active, but you are still receiving the error message follow below mentioned steps. **Step 1:** Please go to [https://einvoice1.gst.gov.in](https://einvoice1.gst.gov.in/) portal ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/4/46c86b824cdaa58c84127da139647498caef6d99.jpeg) **Step 2:** Click on search then use the ‘Tax Payer / GSTIN’ option to check the status manually from GST Portal and use ‘Update’ button to get it updated from GST Common Portal. ![image](https://canada1.discourse-cdn.com/flex003/uploads/getswipe/original/2X/f/fa9a38abe484b269b42485bb7846c4bb5ac7376a.png) Once GSTIN is updated, try to create an E-invoice from Swipe. If you are still not able to do, you can again follow the same steps on the below mentioned links: If you are not satisfied with the result, you can re-fire the request. [https://einvoice1.gst.gov.in/Others/TaxpayerSearch](https://einvoice1.gst.gov.in/Others/TaxpayerSearch) [https://ewaybillgst.gov.in/Others/TaxPayerSearch.aspx](https://ewaybillgst.gov.in/Others/TaxPayerSearch.aspx)