# Shopify **URL:** https://community.getswipe.in/c/shopify/16.md [Latest](https://community.getswipe.in/latest.md) · [Categories](https://community.getswipe.in/categories.md) · [Tags](https://community.getswipe.in/tags.md) --- ## [About the Shopify category](https://community.getswipe.in/t/about-the-shopify-category/1978)
**Author:** [@swipe](https://community.getswipe.in/u/swipe)\ **Replies:** 0
--- ## [How to enable dual sync option for Shopify?](https://community.getswipe.in/t/how-to-enable-dual-sync-option-for-shopify/4774)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [August 3, 2026, 9:12am UTC](https://community.getswipe.in/t/how-to-enable-dual-sync-option-for-shopify/4774 "2026-08-03T09:12:55Z")
Step 1: Go to Settings: Step 2: Go to Integrations and click on More \>\> Select Shopify. Step 3: Enable the Dual Sync option. --- ## [How to Configure Tax Slabs on Shopify?](https://community.getswipe.in/t/how-to-configure-tax-slabs-on-shopify/4697)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [June 12, 2026, 10:34am UTC](https://community.getswipe.in/t/how-to-configure-tax-slabs-on-shopify/4697 "2026-06-12T10:34:25Z")
To configure tax slabs on Shopify to be reflected in Swipe, please follow the steps below: Please log in to your Shopify account→ Settings → Taxes and Duties → Tax Regions → Select India → Add/Update the applicable tax … --- ## [How to Add HSN Code for Products on Shopify](https://community.getswipe.in/t/how-to-add-hsn-code-for-products-on-shopify/4696)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [June 12, 2026, 10:30am UTC](https://community.getswipe.in/t/how-to-add-hsn-code-for-products-on-shopify/4696 "2026-06-12T10:30:42Z")
To set up HSN codes on Shopify, please follow these steps: Step 1: Please log in to your Shopify account → Products → Select Products → Bulk Edit. Step 2: From the column section, enable “Harmonized System Code” → U… --- ## [Can I bulk download invoices in Swipe for Shopify orders for Tax filing?](https://community.getswipe.in/t/can-i-bulk-download-invoices-in-swipe-for-shopify-orders-for-tax-filing/4104)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 7:58am UTC](https://community.getswipe.in/t/can-i-bulk-download-invoices-in-swipe-for-shopify-orders-for-tax-filing/4104 "2025-10-17T07:58:34Z")
Yes, you can download GSTR1 reports from Swipe in JSON/PDF/Excel format for tax filing. Please check the attached article to download GSTR1 report from Swipe: For Monthly : How to download the GSTR-1 JSON report for m… --- ## [Can I import my Shopify data to Tally?](https://community.getswipe.in/t/can-i-import-my-shopify-data-to-tally/4103)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 7:21am UTC](https://community.getswipe.in/t/can-i-import-my-shopify-data-to-tally/4103 "2025-10-17T07:21:11Z")
Yes, you can import all your Shopify data to Tally through our Tally integration. For more details or assistance, please email us at shopify@getswipe.in and our team will be happy to guide you. --- ## [Can I create a Sales return for my RTO orders of Shopify in Swip?](https://community.getswipe.in/t/can-i-create-a-sales-return-for-my-rto-orders-of-shopify-in-swip/4102)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 7:18am UTC](https://community.getswipe.in/t/can-i-create-a-sales-return-for-my-rto-orders-of-shopify-in-swip/4102 "2025-10-17T07:18:15Z")
Yes, sales returns get created automatically for your RTO orders. Please Note: You need to select the Return option in order to create a auto Sales Return in Swipe. --- ## [Can I sync my old orders from Shopify?](https://community.getswipe.in/t/can-i-sync-my-old-orders-from-shopify/4101)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 6:30am UTC](https://community.getswipe.in/t/can-i-sync-my-old-orders-from-shopify/4101 "2025-10-17T06:30:52Z")
Yes, you can import the last 60days’ orders into Swipe. Please follow the steps mentioned below to sync the old order: Step 1: Log in to your Shopify account and click on Orders. Now select the old order that you want… --- ## [Is there any limit under the free plan for Shopify integrated with Swipe?](https://community.getswipe.in/t/is-there-any-limit-under-the-free-plan-for-shopify-integrated-with-swipe/4099)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 5:39am UTC](https://community.getswipe.in/t/is-there-any-limit-under-the-free-plan-for-shopify-integrated-with-swipe/4099 "2025-10-17T05:39:39Z")
Yes, the free plan allows you to create up to 100 invoices. You can upgrade to a paid plan for unlimited invoicing and access to premium features. Upgrading ensures a smoother experience as your business grows and your … --- ## [How can I get a free demo or support for any queries regarding Shopify?](https://community.getswipe.in/t/how-can-i-get-a-free-demo-or-support-for-any-queries-regarding-shopify/4098)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 5:33am UTC](https://community.getswipe.in/t/how-can-i-get-a-free-demo-or-support-for-any-queries-regarding-shopify/4098 "2025-10-17T05:33:53Z")
Just email us at shopify@getswipe.in with your query, and our team will get back to you shortly. We’re always happy to help you with your Shopify–Swipe integration needs! --- ## [What happens after I integrate Swipe with my Shopify account?](https://community.getswipe.in/t/what-happens-after-i-integrate-swipe-with-my-shopify-account/4097)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 5:29am UTC](https://community.getswipe.in/t/what-happens-after-i-integrate-swipe-with-my-shopify-account/4097 "2025-10-17T05:29:58Z")
Once integrated, Swipe will automatically generate GST-compliant invoices for every Shopify order. Your inventory stays in sync, you can track revenue in real-time on our mobile app, and easily manage GST filings through… --- ## [How to customize tax for your products in Shopify?](https://community.getswipe.in/t/how-to-customize-tax-for-your-products-in-shopify/3961)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [August 30, 2025, 10:11am UTC](https://community.getswipe.in/t/how-to-customize-tax-for-your-products-in-shopify/3961 "2025-08-30T10:11:50Z")
To customize tax for your products in Shopify, please follow below mention steps: Setp 1: Click on Setting in your Shopify store. Step 2: Click on Taxes and Duties and click on India. Step 3: Scroll down, and cl… --- ## [How to add tax inclusive of MRP to your products in Shopify?](https://community.getswipe.in/t/how-to-add-tax-inclusive-of-mrp-to-your-products-in-shopify/3956)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [August 28, 2025, 11:23am UTC](https://community.getswipe.in/t/how-to-add-tax-inclusive-of-mrp-to-your-products-in-shopify/3956 "2025-08-28T11:23:59Z")
To add tax inclusive of MRP to your products in Shopify, please follow below mentioned steps: Step 1: Go to your Shopify store and click on Settings. Step 2: Click on Taxes and Duties and scroll down. Step 3: Se… --- ## [How to unlink Shopify with swipe in Mobile?](https://community.getswipe.in/t/how-to-unlink-shopify-with-swipe-in-mobile/3616)
**Author:** [@Srilaya](https://community.getswipe.in/u/Srilaya)\ **Replies:** 0\ **Last updated:** [July 2, 2025, 5:29am UTC](https://community.getswipe.in/t/how-to-unlink-shopify-with-swipe-in-mobile/3616 "2025-07-02T05:29:45Z")
Please Note: You can’t unlink Shopify with Swipe on the mobile version. Please use the web version to do this instead. Kindly refer to the below mentioned article to unlink Shopify with swipe: --- ## [How to unlink Shopify with swipe?](https://community.getswipe.in/t/how-to-unlink-shopify-with-swipe/3614)
**Author:** [@Srilaya](https://community.getswipe.in/u/Srilaya)\ **Replies:** 0\ **Last updated:** [July 2, 2025, 5:14am UTC](https://community.getswipe.in/t/how-to-unlink-shopify-with-swipe/3614 "2025-07-02T05:14:48Z")
To unlink Shopify with swipe, Navigate to Swipe application in the Shopify Store and Click on three dots, then choose the Uninstall. This will remove the sync between Shopify and Swipe. However, any data previously s… --- ## [How to cancel shopify invoice in Swipe?](https://community.getswipe.in/t/how-to-cancel-shopify-invoice-in-swipe/2130)
**Author:** [@Pooja\_Garode](https://community.getswipe.in/u/Pooja_Garode)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 12:03pm UTC](https://community.getswipe.in/t/how-to-cancel-shopify-invoice-in-swipe/2130 "2025-03-20T12:03:54Z")
If an invoice is created on Shopify and you are looking to cancel it, that is not possible. Please note that the Shopify Invoice cannot be cancelled. If the Shopify order is cancelled, the corresponding Shopify invoice … --- ## [Error Message: Allow negative quantity cannot be disabled because your account is connected to a Shopify store - /utils/general\_settings](https://community.getswipe.in/t/error-message-allow-negative-quantity-cannot-be-disabled-because-your-account-is-connected-to-a-shopify-store-utils-general-settings/3208)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [May 22, 2025, 7:02am UTC](https://community.getswipe.in/t/error-message-allow-negative-quantity-cannot-be-disabled-because-your-account-is-connected-to-a-shopify-store-utils-general-settings/3208 "2025-05-22T07:02:31Z")
“Allow negative quantity cannot be disabled because your account is connected to a Shopify store” This means Swipe must allow negative stock to stay in sync with Shopify, which may allow orders even when stock is low or… --- ## [Error Message: Invoice auto-creation cannot be disabled because your account is connected to a Shopify store - /user/online\_store\_settings](https://community.getswipe.in/t/error-message-invoice-auto-creation-cannot-be-disabled-because-your-account-is-connected-to-a-shopify-store-user-online-store-settings/3207)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [May 22, 2025, 6:28am UTC](https://community.getswipe.in/t/error-message-invoice-auto-creation-cannot-be-disabled-because-your-account-is-connected-to-a-shopify-store-user-online-store-settings/3207 "2025-05-22T06:28:46Z")
Invoice auto-creation cannot be disabled because your account is linked to Shopify. Swipe needs to automatically generate invoices for all Shopify orders to keep records accurate and in sync. --- ## [How to disconnect Shopify store with Swipe](https://community.getswipe.in/t/how-to-disconnect-shopify-store-with-swipe/3206)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [May 22, 2025, 6:23am UTC](https://community.getswipe.in/t/how-to-disconnect-shopify-store-with-swipe/3206 "2025-05-22T06:23:19Z")
To disconnect Shopify from Swipe, kindly sign in to your Shopify account and go to the Shopify app store to uninstall the Swipe application. --- ## [Can we integrate Shopify with Swipe accounts in which Warehouses/Branches enabled?](https://community.getswipe.in/t/can-we-integrate-shopify-with-swipe-accounts-in-which-warehouses-branches-enabled/2139)
**Author:** [@Pooja\_Garode](https://community.getswipe.in/u/Pooja_Garode)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 2:43pm UTC](https://community.getswipe.in/t/can-we-integrate-shopify-with-swipe-accounts-in-which-warehouses-branches-enabled/2139 "2025-03-20T14:43:16Z")
Currently, it is not possible to integrate Shopify with Swipe account in which Warehouses/Branches enabled. --- ## [If we create a purchase invoice in Swipe, then will the purchase quantity reflect under Shopify inventory?](https://community.getswipe.in/t/if-we-create-a-purchase-invoice-in-swipe-then-will-the-purchase-quantity-reflect-under-shopify-inventory/2140)
**Author:** [@Pooja\_Garode](https://community.getswipe.in/u/Pooja_Garode)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 2:56pm UTC](https://community.getswipe.in/t/if-we-create-a-purchase-invoice-in-swipe-then-will-the-purchase-quantity-reflect-under-shopify-inventory/2140 "2025-03-20T14:56:01Z")
Yes, if the we create purchase invoice in Swipe then the purchase quantity will reflect under Shopify inventory if the dual sync is enabled for the customer. You can check the inventory section in Shopify to check the c… --- ## [How to hide products from Shopify online store?](https://community.getswipe.in/t/how-to-hide-products-from-shopify-online-store/2137)
**Author:** [@Pooja\_Garode](https://community.getswipe.in/u/Pooja_Garode)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 2:27pm UTC](https://community.getswipe.in/t/how-to-hide-products-from-shopify-online-store/2137 "2025-03-20T14:27:50Z")
If you want to hide products from the Shopify online store then this settings can only be done from Shopify. To hide products from Shopify online store, Please go to Products\>\>Sales Channel\>\>Manage Sales Channel\>\>Desel… --- ## [How to stop creating invoices automatically for Shopify Orders?](https://community.getswipe.in/t/how-to-stop-creating-invoices-automatically-for-shopify-orders/2138)
**Author:** [@Pooja\_Garode](https://community.getswipe.in/u/Pooja_Garode)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 2:36pm UTC](https://community.getswipe.in/t/how-to-stop-creating-invoices-automatically-for-shopify-orders/2138 "2025-03-20T14:36:43Z")
Sorry, it is not possible to stop creating invoices automatically for Shopify orders and create them manually like Online store in Swipe. The Auto-create invoices for Shopify orders is enabled for all Shopify users and … --- ## [In shopify, the customer phone number is mentioned but the same is not showing on the Shopify invoice on Swipe](https://community.getswipe.in/t/in-shopify-the-customer-phone-number-is-mentioned-but-the-same-is-not-showing-on-the-shopify-invoice-on-swipe/2135)
**Author:** [@Pooja\_Garode](https://community.getswipe.in/u/Pooja_Garode)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 12:27pm UTC](https://community.getswipe.in/t/in-shopify-the-customer-phone-number-is-mentioned-but-the-same-is-not-showing-on-the-shopify-invoice-on-swipe/2135 "2025-03-20T12:27:34Z")
The the customer phone number will only show on Shopify invoices, if the mobile number is mentioned under the “Phone Number” field while adding the customer from Shopify. Refer to the below screenshot to check the “Phon… --- ## [How can I check the payments for orders made on Shopify?](https://community.getswipe.in/t/how-can-i-check-the-payments-for-orders-made-on-shopify/2123)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 7:46am UTC](https://community.getswipe.in/t/how-can-i-check-the-payments-for-orders-made-on-shopify/2123 "2025-03-20T07:46:18Z")
You can verify payments for Shopify orders directly through your Shopify admin. If the order was placed on your Shopify store, log in to your Shopify account, navigate to the “Orders” section, and select the order you wa… --- ## [Will the HSN codes and unit codes be displayed for Shopify products in Swipe?](https://community.getswipe.in/t/will-the-hsn-codes-and-unit-codes-be-displayed-for-shopify-products-in-swipe/2092)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [March 19, 2025, 11:59am UTC](https://community.getswipe.in/t/will-the-hsn-codes-and-unit-codes-be-displayed-for-shopify-products-in-swipe/2092 "2025-03-19T11:59:29Z")
If the HSN codes are added in Shopify, they will automatically be applied to all products in Swipe. If you make any changes to the HSN Code, then it will be auto updated in Swipe application also. This ensures that HSN c… --- ## [How will taxes be shown for Shopify products in the Swipe app?](https://community.getswipe.in/t/how-will-taxes-be-shown-for-shopify-products-in-the-swipe-app/2089)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [March 19, 2025, 11:50am UTC](https://community.getswipe.in/t/how-will-taxes-be-shown-for-shopify-products-in-the-swipe-app/2089 "2025-03-19T11:50:20Z")
Taxes are calculated based on the customer’s state in Shopify. In the Swipe app, taxes are generally applied to all products. During the syncing process, taxes are added to the products using the company’s GSTIN number f… --- ## [In Shopify if I change product details like price, tax, or customer information, will those changes be reflected in Swipe as well?](https://community.getswipe.in/t/in-shopify-if-i-change-product-details-like-price-tax-or-customer-information-will-those-changes-be-reflected-in-swipe-as-well/2088)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [March 19, 2025, 11:48am UTC](https://community.getswipe.in/t/in-shopify-if-i-change-product-details-like-price-tax-or-customer-information-will-those-changes-be-reflected-in-swipe-as-well/2088 "2025-03-19T11:48:03Z")
The product details, such as price, tax rate, and customer information, are fetched directly from Shopify. Any updates made in Shopify will automatically appear in the Swipe app. This ensures that your data is always syn… --- ## [How to edit the Shopify invoices in Swipe on web?](https://community.getswipe.in/t/how-to-edit-the-shopify-invoices-in-swipe-on-web/2116)
**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 7:18am UTC](https://community.getswipe.in/t/how-to-edit-the-shopify-invoices-in-swipe-on-web/2116 "2025-03-20T07:18:30Z")
We are very sorry, it is not possible to edit the Shopify invoices in Swipe. We suggest to please edit the order details in Shopify. Once details are edited, it will be automatically updated in Swipe. ​ --- ## [Will my products and customers added in the swipe will be displayed in the Shopify store?](https://community.getswipe.in/t/will-my-products-and-customers-added-in-the-swipe-will-be-displayed-in-the-shopify-store/2086)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [March 19, 2025, 11:42am UTC](https://community.getswipe.in/t/will-my-products-and-customers-added-in-the-swipe-will-be-displayed-in-the-shopify-store/2086 "2025-03-19T11:42:46Z")
Products and customers currently in the Swipe app will not appear in the Shopify store. Only the products listed on Shopify will be displayed in Swipe. Any changes made in Shopify will reflect in the Swipe application. [Next page](https://community.getswipe.in/c/shopify/16.md?page=1)