# Payment **URL:** https://community.getswipe.in/c/payment/17.md [Latest](https://community.getswipe.in/latest.md) · [Categories](https://community.getswipe.in/categories.md) · [Tags](https://community.getswipe.in/tags.md) --- ## [About the Payment category](https://community.getswipe.in/t/about-the-payment-category/2175)
**Author:** [@swipe](https://community.getswipe.in/u/swipe)\ **Replies:** 0
--- ## [How to delete a payment in web?](https://community.getswipe.in/t/how-to-delete-a-payment-in-web/4315)
**Author:** [@Gopika\_P](https://community.getswipe.in/u/Gopika_P)\ **Replies:** 0\ **Last updated:** [February 3, 2026, 9:49am UTC](https://community.getswipe.in/t/how-to-delete-a-payment-in-web/4315 "2026-02-03T09:49:47Z")
Please follow the steps mentioned below to delete a payment: Step 1: Go to Payments timeline \>\> ​Click the Delete option for the payment you wish to remove. Step 2: Click on Delete to delete the payment --- ## [How to automatically Notify Customers via SMS When a Payment Is Recorded](https://community.getswipe.in/t/how-to-automatically-notify-customers-via-sms-when-a-payment-is-recorded/4233)
**Author:** [@Bheemalkumar\_C\_Badashetti](https://community.getswipe.in/u/Bheemalkumar_C_Badashetti)\ **Replies:** 0\ **Last updated:** [December 10, 2025, 1:03pm UTC](https://community.getswipe.in/t/how-to-automatically-notify-customers-via-sms-when-a-payment-is-recorded/4233 "2025-12-10T13:03:10Z")
To notify customers once payment is recorded, please follow the below mentioned steps, Step 1. Go to Settings from the home page. Step 2. Click on Preferences Select All under Document, Scroll Down. Step 3. Cli… --- ## [How to notify a customer by sending SMS/Email once payment is recorded?](https://community.getswipe.in/t/how-to-notify-a-customer-by-sending-sms-email-once-payment-is-recorded/4232)
**Author:** [@Bheemalkumar\_C\_Badashetti](https://community.getswipe.in/u/Bheemalkumar_C_Badashetti)\ **Replies:** 0\ **Last updated:** [December 10, 2025, 12:42pm UTC](https://community.getswipe.in/t/how-to-notify-a-customer-by-sending-sms-email-once-payment-is-recorded/4232 "2025-12-10T12:42:00Z")
To send SMS/Email to a particular customer once payment is recorded, please follow the below mentioned steps, Step 1. Go to Customers from the home page, and open the Ledger of the customer for whom you want to record p… --- ## [Why is the PG account status showing as “Under Review” in the Swipe payment gateway section?](https://community.getswipe.in/t/why-is-the-pg-account-status-showing-as-under-review-in-the-swipe-payment-gateway-section/2193)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [March 22, 2025, 7:07am UTC](https://community.getswipe.in/t/why-is-the-pg-account-status-showing-as-under-review-in-the-swipe-payment-gateway-section/2193 "2025-03-22T07:07:41Z")
If you are linking your Razorpay account with Swipe, the “Under Review” status indicates that your KYC details are being reviewed by the Razorpay team. If you want to know more details about the KYC status, please reach… --- ## [What are the charges associated with Swipe Payment Gateway?](https://community.getswipe.in/t/what-are-the-charges-associated-with-swipe-payment-gateway/404)
**Author:** [@Nayana\_E\_R](https://community.getswipe.in/u/Nayana_E_R)\ **Replies:** 0\ **Last updated:** [June 18, 2024, 5:10am UTC](https://community.getswipe.in/t/what-are-the-charges-associated-with-swipe-payment-gateway/404 "2024-06-18T05:10:02Z")
Please follow the steps mentioned below to know the charges associated with payment gateway, Step 1: Go to Settings. Step 2: Click on Payment Gateway and click on the tooltip of View Pricing to check the charges. … --- ## [How is payment status fetched in Swipe for individual Razorpay accounts?](https://community.getswipe.in/t/how-is-payment-status-fetched-in-swipe-for-individual-razorpay-accounts/2134)
**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 12:23pm UTC](https://community.getswipe.in/t/how-is-payment-status-fetched-in-swipe-for-individual-razorpay-accounts/2134 "2025-03-20T12:23:19Z")
The status in Swipe is directly updated through the API from Razorpay. Swipe doesn’t have any control over these status. Please note that the Payment Gateway activated directly from Razorpay should be checked with Razor… --- ## [How to update/change bank details for individual Razorpay account?](https://community.getswipe.in/t/how-to-update-change-bank-details-for-individual-razorpay-account/2133)
**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 12:19pm UTC](https://community.getswipe.in/t/how-to-update-change-bank-details-for-individual-razorpay-account/2133 "2025-03-20T12:19:27Z")
We request you to please update/change the bank details in Razorpay only. If you have any questions, you can reach out to Razorpay’s support team. ​Contact Razorpay Customer Care – Razorpay Support --- ## [I have an individual Razorpay account, my customer made payment is not showing](https://community.getswipe.in/t/i-have-an-individual-razorpay-account-my-customer-made-payment-is-not-showing/2132)
**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\ **Replies:** 0\ **Last updated:** [March 20, 2025, 12:14pm UTC](https://community.getswipe.in/t/i-have-an-individual-razorpay-account-my-customer-made-payment-is-not-showing/2132 "2025-03-20T12:14:05Z")
If your payment gateway is activated from Razorpay directly, Then for any payment settlement concern, we request you to check the payment status in your Razorpay account. ​​For accurate information, please reach out to… --- ## [Unable to accept or receive payment by scanning the QR code provided on the bill](https://community.getswipe.in/t/unable-to-accept-or-receive-payment-by-scanning-the-qr-code-provided-on-the-bill/2042)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [March 18, 2025, 12:48pm UTC](https://community.getswipe.in/t/unable-to-accept-or-receive-payment-by-scanning-the-qr-code-provided-on-the-bill/2042 "2025-03-18T12:48:18Z")
If you are unable to scan the QR code in the invoice to make the payment, please check and verify the UPI ID provided in the bank details section. If the UPI ID is correct but you are still unable to scan the QR code, p… --- ## [The payment has been received by scanning the QR code on the bill, but the invoice status is still showing as pending. Why is this happening?](https://community.getswipe.in/t/the-payment-has-been-received-by-scanning-the-qr-code-on-the-bill-but-the-invoice-status-is-still-showing-as-pending-why-is-this-happening/2043)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [March 18, 2025, 12:56pm UTC](https://community.getswipe.in/t/the-payment-has-been-received-by-scanning-the-qr-code-on-the-bill-but-the-invoice-status-is-still-showing-as-pending-why-is-this-happening/2043 "2025-03-18T12:56:42Z")
If your customer has made the payment by scanning the QR code from the bill, but your invoice still shows as pending, you need to verify the payment manually and record it. Since the payment was made by scanning the QR c… --- ## [My payment gateway is activated from Swipe, but the customer's payment has not settled in my account](https://community.getswipe.in/t/my-payment-gateway-is-activated-from-swipe-but-the-customers-payment-has-not-settled-in-my-account/2044)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [March 18, 2025, 1:05pm UTC](https://community.getswipe.in/t/my-payment-gateway-is-activated-from-swipe-but-the-customers-payment-has-not-settled-in-my-account/2044 "2025-03-18T13:05:05Z")
Payment gateway payments operate on a two-day timeline, where ‘t’ represents the transaction day Irrespective of the payment mode, the standard settlement cycle is T+2 (5 PM) on working days, and T is the date of transa…