# General **URL:** https://community.getswipe.in/c/general/4.md?page=2 [Latest](https://community.getswipe.in/latest.md) · [Categories](https://community.getswipe.in/categories.md) · [Tags](https://community.getswipe.in/tags.md) **Page:** 3 --- ## [How to create invoice using alternative units in mobile?](https://community.getswipe.in/t/how-to-create-invoice-using-alternative-units-in-mobile/4776)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [August 11, 2026, 11:17am UTC](https://community.getswipe.in/t/how-to-create-invoice-using-alternative-units-in-mobile/4776 "2026-08-11T11:17:03Z")
To create an invoice using an alternative unit, please make sure that the alternative unit is added to the respective product. You can refer to the guide below for the steps to add an alternative unit to a product. O… --- ## [Not receiving OTP on your mobile number while logging into the Swipe application?](https://community.getswipe.in/t/not-receiving-otp-on-your-mobile-number-while-logging-into-the-swipe-application/613)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 1\ **Last updated:** [August 10, 2026, 1:41pm UTC](https://community.getswipe.in/t/not-receiving-otp-on-your-mobile-number-while-logging-into-the-swipe-application/613 "2026-08-10T13:41:31Z")
To overcome this, we request you click on the “Resend OTP” button. This will ensure that you receive the OTP through both WhatsApp and the email associated with your user profile. --- ## [How to share GSTR - 1 Report web?](https://community.getswipe.in/t/how-to-share-gstr-1-report-web/4775)
**Author:** [@Krishnavenib](https://community.getswipe.in/u/Krishnavenib)\ **Replies:** 0\ **Last updated:** [August 10, 2026, 12:23pm UTC](https://community.getswipe.in/t/how-to-share-gstr-1-report-web/4775 "2026-08-10T12:23:52Z")
To know how to share GSTR -1 report please follow the steps mentioned below. Step -1: Go to Reports. Step -2: Go to GSTR - 1 section, on the right side click on Share. Step -3: Select an expiry date, check the P… --- ## [Advisory Regarding the Proposed e-Way Bill Enhancements](https://community.getswipe.in/t/advisory-regarding-the-proposed-e-way-bill-enhancements/4769)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [July 30, 2026, 6:22am UTC](https://community.getswipe.in/t/advisory-regarding-the-proposed-e-way-bill-enhancements/4769 "2026-07-30T06:22:08Z")
The GSTN had earlier issued advisories dated 9th June 2026 and 17th June 2026 regarding certain proposed enhancements to the e-Way Bill system, with the scheduled date of implementation as 1st August 2026. Detailed FAQs… --- ## [How to create SEZ invoice without IGST on web?](https://community.getswipe.in/t/how-to-create-sez-invoice-without-igst-on-web/4768)
**Author:** [@Swipe\_Support](https://community.getswipe.in/u/Swipe_Support)\ **Replies:** 0\ **Last updated:** [July 29, 2026, 12:57pm UTC](https://community.getswipe.in/t/how-to-create-sez-invoice-without-igst-on-web/4768 "2026-07-29T12:57:04Z")
To create SEZ invoice without IGST, please follow the below mentioned steps: Step 1: Click on Invoices under Sales and Click on the + Create Invoice. Step 2: Click on the Export/SEZ option under Type Regular. Step… --- ## [How to hide the Product Image in all documents on the Web?](https://community.getswipe.in/t/how-to-hide-the-product-image-in-all-documents-on-the-web/4767)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [July 29, 2026, 9:04am UTC](https://community.getswipe.in/t/how-to-hide-the-product-image-in-all-documents-on-the-web/4767 "2026-07-29T09:04:27Z")
To Hide the Product Image in invoice on Web, Please Follow the Below Mentioned Steps: Step 1: Go to “Document Settings”. Step 2: Disable the toggle button of “Show Images”. Step 3: Then, Click on “update setting… --- ## [About Feature Requests](https://community.getswipe.in/t/about-feature-requests/4766)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [July 28, 2026, 12:05pm UTC](https://community.getswipe.in/t/about-feature-requests/4766 "2026-07-28T12:05:40Z")
Feature Requests – How to Submit and What to Expect If there’s a feature you’d like to see in Swipe, we’d love to hear your ideas. This guide explains how to submit a feature request, how requests are evaluated, and what… --- ## [How to report inaccuracies for SwipeAI uploads?](https://community.getswipe.in/t/how-to-report-inaccuracies-for-swipeai-uploads/4765)
**Author:** [@Shounak\_Sarkar](https://community.getswipe.in/u/Shounak_Sarkar)\ **Replies:** 0\ **Last updated:** [July 28, 2026, 6:15am UTC](https://community.getswipe.in/t/how-to-report-inaccuracies-for-swipeai-uploads/4765 "2026-07-28T06:15:11Z")
SwipeAI automatically extracts information from uploaded documents, but occasionally it may miss a field, detect incorrect data, or match an item incorrectly. To report an issue: Click Report an Issue in the bottom-le… --- ## [Why isn't the item visible in the other branch?](https://community.getswipe.in/t/why-isnt-the-item-visible-in-the-other-branch/4764)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [July 28, 2026, 6:08am UTC](https://community.getswipe.in/t/why-isnt-the-item-visible-in-the-other-branch/4764 "2026-07-28T06:08:59Z")
If you want a product added in one branch to appear in other branches. Please go to the branch where the product was created \> Edit the item \> Select the required branches under Branch Visibility, and Update the chang… --- ## [How Swipe AI Upload Works?](https://community.getswipe.in/t/how-swipe-ai-upload-works/4763)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [July 23, 2026, 1:12pm UTC](https://community.getswipe.in/t/how-swipe-ai-upload-works/4763 "2026-07-23T13:12:20Z")
Upload a bill, invoice, or purchase order, and Swipe AI automatically extracts the information into a ready-to-review draft. Instead of entering data manually, you simply review the extracted information, make any necess… --- ## [Understanding the GSTR-3B Reports at Swipe](https://community.getswipe.in/t/understanding-the-gstr-3b-reports-at-swipe/4761)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [July 22, 2026, 12:51pm UTC](https://community.getswipe.in/t/understanding-the-gstr-3b-reports-at-swipe/4761 "2026-07-22T12:51:31Z")
GSTR-3B is a self-declared summary GST return that registered taxpayers use to report their GST liability and pay taxes for a tax period. Unlike GSTR-1, which contains invoice-level sales details, GSTR-3B provides summa… --- ## [Understanding the GSTR-2B Reports at Swipe](https://community.getswipe.in/t/understanding-the-gstr-2b-reports-at-swipe/4760)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [July 22, 2026, 12:39pm UTC](https://community.getswipe.in/t/understanding-the-gstr-2b-reports-at-swipe/4760 "2026-07-22T12:39:54Z")
GSTR-2B is a report that captures all purchase invoices for GST filing. Here’s a simple breakdown of each section you’ll see when downloading the file. Types of Invoices in GSTR-2B Reports 1. B2B (Business to Business) … --- ## [How to Reset your Swipe Account?](https://community.getswipe.in/t/how-to-reset-your-swipe-account/4759)
**Author:** [@Swipe\_Support](https://community.getswipe.in/u/Swipe_Support)\ **Replies:** 0\ **Last updated:** [July 22, 2026, 11:05am UTC](https://community.getswipe.in/t/how-to-reset-your-swipe-account/4759 "2026-07-22T11:05:08Z")
To know how to reset your Swipe account, please follow the steps given below: Step - 1 : Go to Settings. Step - 2: Go to User profile, click on Want to reset your account data. Step - 3: Please read all the info… --- ## [How to filter users by activity in sales dashboard?](https://community.getswipe.in/t/how-to-filter-users-by-activity-in-sales-dashboard/4757)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [July 21, 2026, 9:39am UTC](https://community.getswipe.in/t/how-to-filter-users-by-activity-in-sales-dashboard/4757 "2026-07-21T09:39:46Z")
To filter users by activity in the sales dashboard, please follow the steps mentioned in the article: Step 1: Go to Sales and click on the filter icon near Bill #. Step 2: Now, you can filter active and inactive use… --- ## [How to add email address in Web?](https://community.getswipe.in/t/how-to-add-email-address-in-web/4756)
**Author:** [@Krishnavenib](https://community.getswipe.in/u/Krishnavenib)\ **Replies:** 0\ **Last updated:** [July 20, 2026, 10:53am UTC](https://community.getswipe.in/t/how-to-add-email-address-in-web/4756 "2026-07-20T10:53:18Z")
To add email address, please follow the steps mentioned below. Step 1: Go to Settings. Step 2: In User profile, add your email address and click on verify. Step 3: Plese enter the OTP, Verify and Update the emai… --- ## [Getting Difference Between the Total Pending Invoice Amount and the Party Payable/Receivable Balance](https://community.getswipe.in/t/getting-difference-between-the-total-pending-invoice-amount-and-the-party-payable-receivable-balance/4755)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [July 17, 2026, 12:51pm UTC](https://community.getswipe.in/t/getting-difference-between-the-total-pending-invoice-amount-and-the-party-payable-receivable-balance/4755 "2026-07-17T12:51:48Z")
If you notice that the total pending amount for your Sales or Purchase invoices is different from the Receivable/Payable amount shown for a customer or vendor, it is usually because there are unsettled payments in the pa… --- ## [How to set up your domain to receive online payments?](https://community.getswipe.in/t/how-to-set-up-your-domain-to-receive-online-payments/4754)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [July 17, 2026, 10:11am UTC](https://community.getswipe.in/t/how-to-set-up-your-domain-to-receive-online-payments/4754 "2026-07-17T10:11:13Z")
To whitelist your domain to receive online payments. Please follow the steps mentioned below to complete the setup. Step 1: Go to Settings, click on Payment Gateway \>\> Complete setup Step 2: Now, Tick the checkbox a… --- ## [How to add HSN/SAC codes to existing products through Bulk Edit Option](https://community.getswipe.in/t/how-to-add-hsn-sac-codes-to-existing-products-through-bulk-edit-option/4752)
**Author:** [@Krishnavenib](https://community.getswipe.in/u/Krishnavenib)\ **Replies:** 0\ **Last updated:** [July 15, 2026, 8:05am UTC](https://community.getswipe.in/t/how-to-add-hsn-sac-codes-to-existing-products-through-bulk-edit-option/4752 "2026-07-15T08:05:49Z")
To know how to add HSN/SAC codes to existing products through Bulk edit option, please follow the steps mentioned below. Step - 1 : Go to Products and Service section, click on Actions and click on Bulk Edit. Step 2:… --- ## [How to edit the name of the additional charges on moblie?](https://community.getswipe.in/t/how-to-edit-the-name-of-the-additional-charges-on-moblie/4751)
**Author:** [@Sanjana](https://community.getswipe.in/u/Sanjana)\ **Replies:** 0\ **Last updated:** [July 15, 2026, 6:52am UTC](https://community.getswipe.in/t/how-to-edit-the-name-of-the-additional-charges-on-moblie/4751 "2026-07-15T06:52:43Z")
To edit the name of the additional charges, please follow the below mentioned steps: Step 1 : Open the Swipe app and tap View Bills from the Home screen. Step 2: Tap Sales under the View section. Step 3 : Tap th… --- ## [How to check Bill- Wise item report for purchase returns on web?](https://community.getswipe.in/t/how-to-check-bill-wise-item-report-for-purchase-returns-on-web/4748)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [July 13, 2026, 2:48pm UTC](https://community.getswipe.in/t/how-to-check-bill-wise-item-report-for-purchase-returns-on-web/4748 "2026-07-13T14:48:24Z")
Step 1: Go to settings. Step 2: Go to Bill-wise item reports \>\> Select Purchase return/Debit notes \>\> Select the date range \>\> Click on columns and select the required details. Step 3: Click on download \>\> And d… --- ## [How to filter the catergories in Expenses dashboard on web?](https://community.getswipe.in/t/how-to-filter-the-catergories-in-expenses-dashboard-on-web/4745)
**Author:** [@Sanjana](https://community.getswipe.in/u/Sanjana)\ **Replies:** 0\ **Last updated:** [July 11, 2026, 1:39pm UTC](https://community.getswipe.in/t/how-to-filter-the-catergories-in-expenses-dashboard-on-web/4745 "2026-07-11T13:39:09Z")
To filter the catergories in Expenses dashboard, please follow the below mentioned steps. Step 1 : Go to Expenses+ Click the Manage Column icon on the top-right corner, then enable the Category Category name . Step … --- ## [How to select Default Document type for Pricelist on Web?](https://community.getswipe.in/t/how-to-select-default-document-type-for-pricelist-on-web/4744)
**Author:** [@Sanjana](https://community.getswipe.in/u/Sanjana)\ **Replies:** 0\ **Last updated:** [July 11, 2026, 12:38pm UTC](https://community.getswipe.in/t/how-to-select-default-document-type-for-pricelist-on-web/4744 "2026-07-11T12:38:55Z")
To add Default Document type to Price List in Swipe, please follow the below mentioned steps. Step 1 : Go to Products & Services and open the Price Lists tab. Then, click the Document Types dropdown, and select the do… --- ## [How to add sub categories for expenses categories on Web?](https://community.getswipe.in/t/how-to-add-sub-categories-for-expenses-categories-on-web/4743)
**Author:** [@Sanjana](https://community.getswipe.in/u/Sanjana)\ **Replies:** 0\ **Last updated:** [July 11, 2026, 10:03am UTC](https://community.getswipe.in/t/how-to-add-sub-categories-for-expenses-categories-on-web/4743 "2026-07-11T10:03:35Z")
To add sub-categories for expense categories in Swipe, please follow the below mentioned steps. Step 1 : Go to Expenses+ and click on Expense Categories. Step 2 : Click on + Add Category, enter the main category nam… --- ## [How to add Auto Reminder for specific customer on Web?](https://community.getswipe.in/t/how-to-add-auto-reminder-for-specific-customer-on-web/4741)
**Author:** [@Sanjana](https://community.getswipe.in/u/Sanjana)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 12:45pm UTC](https://community.getswipe.in/t/how-to-add-auto-reminder-for-specific-customer-on-web/4741 "2026-07-10T12:45:16Z")
To set up Auto Reminder for specific customer on Web, please follow the below mentioned steps: Step 1 : Go to Settings from the home. Step 2 : From the Settings page, click on Auto Reminders under the General Settin… --- ## [How to share multiple invoices with the customer at once through email on the Web](https://community.getswipe.in/t/how-to-share-multiple-invoices-with-the-customer-at-once-through-email-on-the-web/4740)
**Author:** [@Bheemalkumar\_C\_Badashetti](https://community.getswipe.in/u/Bheemalkumar_C_Badashetti)\ **Replies:** 0\ **Last updated:** [July 9, 2026, 3:38pm UTC](https://community.getswipe.in/t/how-to-share-multiple-invoices-with-the-customer-at-once-through-email-on-the-web/4740 "2026-07-09T15:38:04Z")
To share multiple invoices with the customer at once, please follow the steps shared below: Step 1. Click on the Actions and select Bulk Actions from the home page. Step 2. Select the invoice that you need to share. … --- ## [How to send invoices via e-mail to the customers in bulk?](https://community.getswipe.in/t/how-to-send-invoices-via-e-mail-to-the-customers-in-bulk/4739)
**Author:** [@Sanjana](https://community.getswipe.in/u/Sanjana)\ **Replies:** 0\ **Last updated:** [July 9, 2026, 8:34am UTC](https://community.getswipe.in/t/how-to-send-invoices-via-e-mail-to-the-customers-in-bulk/4739 "2026-07-09T08:34:32Z")
To send invoices via e-mail to the customers in bulk, kindly follow the steps mentioned below. Step 1 : Go to Sales → Invoices, click Actions in the top-right corner, and select Bulk Actions. Step 2: Select the invoi… --- ## [How to check credit usage while creating e-invoices in bulk?](https://community.getswipe.in/t/how-to-check-credit-usage-while-creating-e-invoices-in-bulk/4738)
**Author:** [@Sanjana](https://community.getswipe.in/u/Sanjana)\ **Replies:** 0\ **Last updated:** [July 7, 2026, 10:11am UTC](https://community.getswipe.in/t/how-to-check-credit-usage-while-creating-e-invoices-in-bulk/4738 "2026-07-07T10:11:14Z")
To check credit usage while creating e-invoices in bulk please follow below steps. Step 1: Go to Sales , click on E-Invoices and click on Bulk create E-Invoices. Step 2: Select the bills that you want to convert int… --- ## [How to verify the calculation mistake in Inventory/Reports in Swipe](https://community.getswipe.in/t/how-to-verify-the-calculation-mistake-in-inventory-reports-in-swipe/4737)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [July 7, 2026, 7:46am UTC](https://community.getswipe.in/t/how-to-verify-the-calculation-mistake-in-inventory-reports-in-swipe/4737 "2026-07-07T07:46:37Z")
We understand that you’ve encountered a calculation mismatch. We recommend reviewing the selected date range and the calculations for all entries to check if there are any discrepancies. To help us investigate this furt… --- ## [Understanding of GSTR1 Reports](https://community.getswipe.in/t/understanding-of-gstr1-reports/4736)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [July 7, 2026, 7:39am UTC](https://community.getswipe.in/t/understanding-of-gstr1-reports/4736 "2026-07-07T07:39:50Z")
This report helps you file your sales invoice data on the GST portal. It includes sales invoices categorized into the following sections: B2B, B2CS, B2CL, CDNR, CDNUR, Export, HSN B2B, and HSN B2C. You can find the rele… --- ## [How to enable show round off amount option on android?](https://community.getswipe.in/t/how-to-enable-show-round-off-amount-option-on-android/4735)
**Author:** [@Hritik\_Bhat](https://community.getswipe.in/u/Hritik_Bhat)\ **Replies:** 0\ **Last updated:** [June 30, 2026, 5:22am UTC](https://community.getswipe.in/t/how-to-enable-show-round-off-amount-option-on-android/4735 "2026-06-30T05:22:00Z")
To enable show round off amount, kindly refer to the steps mentioned below: Step 1: Click on Document Settings. Step 2: Click on Show/Hide Details. Step 3: Enable the Round off option \>\> Click on Update Document S… [Previous page](https://community.getswipe.in/c/general/4.md?page=1) [Next page](https://community.getswipe.in/c/general/4.md?page=3)