# General **URL:** https://community.getswipe.in/c/general/4.md?page=1 [Latest](https://community.getswipe.in/latest.md) · [Categories](https://community.getswipe.in/categories.md) · [Tags](https://community.getswipe.in/tags.md) **Page:** 2 --- ## [How to download GSTR-1 JSON file without credit notes information](https://community.getswipe.in/t/how-to-download-gstr-1-json-file-without-credit-notes-information/4814)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [September 11, 2026, 12:15pm UTC](https://community.getswipe.in/t/how-to-download-gstr-1-json-file-without-credit-notes-information/4814 "2026-09-11T12:15:23Z")
To download GSTR-1 JSON file without credit notes information, please follow the steps below: Step 1: Go to “Reports”. Step 2: Click on “Taxes” and Click on “GSTR-1”. Next, click on Download JSON. Step 3: Selec… --- ## [How to change the invoice type from Bill of Supply to Regular Invoice for an existing invoice on mobile?](https://community.getswipe.in/t/how-to-change-the-invoice-type-from-bill-of-supply-to-regular-invoice-for-an-existing-invoice-on-mobile/4813)
**Author:** [@Bheemalkumar\_C\_Badashetti](https://community.getswipe.in/u/Bheemalkumar_C_Badashetti)\ **Replies:** 0\ **Last updated:** [September 11, 2026, 9:07am UTC](https://community.getswipe.in/t/how-to-change-the-invoice-type-from-bill-of-supply-to-regular-invoice-for-an-existing-invoice-on-mobile/4813 "2026-09-11T09:07:14Z")
To change the invoice type from bill of supply to regular invoice, please follow the steps mentioned below, Step 1. Click on the invoice you want to edit. Step 2. Click on the Edit option in the top right corner. S… --- ## [How to cancel payments in bulk?](https://community.getswipe.in/t/how-to-cancel-payments-in-bulk/4812)
**Author:** [@Swipe\_Support](https://community.getswipe.in/u/Swipe_Support)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 10:35am UTC](https://community.getswipe.in/t/how-to-cancel-payments-in-bulk/4812 "2026-09-10T10:35:02Z")
To cancel payments, please follow below the steps mentioned below: Step 1: Go to Payments Timeline \>\> Click on 3 dot \>\> Click on Bulk Actions. Step 2: Select the payment \>\> Click on cancel payments. Step 3: Type… --- ## [How to update internal notes for the payments in bulk?](https://community.getswipe.in/t/how-to-update-internal-notes-for-the-payments-in-bulk/4811)
**Author:** [@Swipe\_Support](https://community.getswipe.in/u/Swipe_Support)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 10:20am UTC](https://community.getswipe.in/t/how-to-update-internal-notes-for-the-payments-in-bulk/4811 "2026-09-10T10:20:55Z")
to update internal notes for the payments, please follow below the steps mentioned below: Step 1: Go to Payments Timeline \>\> Click on 3 dot \>\> Click on Bulk Actions. Step 2: Select the payment \>\> Click on Update Int… --- ## [How to update notes for the payments in bulk?](https://community.getswipe.in/t/how-to-update-notes-for-the-payments-in-bulk/4810)
**Author:** [@Swipe\_Support](https://community.getswipe.in/u/Swipe_Support)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 10:06am UTC](https://community.getswipe.in/t/how-to-update-notes-for-the-payments-in-bulk/4810 "2026-09-10T10:06:41Z")
To update notes for the payments, please follow below the steps mentioned below: Step 1: Go to Payments Timeline \>\> Click on 3 dot \>\> Click on Bulk Actions. Step 2: Select the payment \>\> Click on Update Notes. S… --- ## [How to place order from online store in Web?](https://community.getswipe.in/t/how-to-place-order-from-online-store-in-web/4809)
**Author:** [@Kundan\_Singh](https://community.getswipe.in/u/Kundan_Singh)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 7:53am UTC](https://community.getswipe.in/t/how-to-place-order-from-online-store-in-web/4809 "2026-09-10T07:53:17Z")
Please follow the below mentioned steps to know how to place order from the online store. Step 1 - Kindly open the online store and select the desired quantity of the product for which you wanted to place an order, then… --- ## [How to increase the daily API Call Limit?](https://community.getswipe.in/t/how-to-increase-the-daily-api-call-limit/4808)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 5:24am UTC](https://community.getswipe.in/t/how-to-increase-the-daily-api-call-limit/4808 "2026-09-10T05:24:26Z")
The maximum daily API call limit is 100 calls. If you would like to increase this limit, please upgrade to the API Plan. Once upgraded, you can increase the API call limit by following the steps provided. Step 1: Please… --- ## [How to change the E-Way Bill option settings?](https://community.getswipe.in/t/how-to-change-the-e-way-bill-option-settings/4807)
**Author:** [@Swipe\_Support](https://community.getswipe.in/u/Swipe_Support)\ **Replies:** 0\ **Last updated:** [September 7, 2026, 5:45am UTC](https://community.getswipe.in/t/how-to-change-the-e-way-bill-option-settings/4807 "2026-09-07T05:45:02Z")
To change the E-Way Bill option, please refer to the below mentioned steps: Step 1: Click on Document Settings. Step 2: Untick the Transporter ID option to prevent it from appearing on the invoice, and then click Sav… --- ## [How to create a multicurrency expense on web?](https://community.getswipe.in/t/how-to-create-a-multicurrency-expense-on-web/4805)
**Author:** [@Isha](https://community.getswipe.in/u/Isha)\ **Replies:** 0\ **Last updated:** [September 4, 2026, 1:13pm UTC](https://community.getswipe.in/t/how-to-create-a-multicurrency-expense-on-web/4805 "2026-09-04T13:13:39Z")
To create a multicurrency expense on web, please follow the steps mentioned below: Step 1: Go to Expenses+ and click on +Create Expense. Step 2: Click on +Multi Currency option and necessary details and click on Add… --- ## [How to download long format E-way bill on web?](https://community.getswipe.in/t/how-to-download-long-format-e-way-bill-on-web/4804)
**Author:** [@Vinayak\_d](https://community.getswipe.in/u/Vinayak_d)\ **Replies:** 0\ **Last updated:** [September 4, 2026, 12:16pm UTC](https://community.getswipe.in/t/how-to-download-long-format-e-way-bill-on-web/4804 "2026-09-04T12:16:26Z")
Once the E-way bill is created, Go to E-way bills and Select your date range and click on three dots and download long format. Please note: Downloading a long PDF will cost 5 credits from your Swipe wallet. This feat… --- ## [Date range Selection common for all Pages](https://community.getswipe.in/t/date-range-selection-common-for-all-pages/4803)
**Author:** [@Saikiranch](https://community.getswipe.in/u/Saikiranch)\ **Replies:** 0\ **Last updated:** [September 4, 2026, 5:10am UTC](https://community.getswipe.in/t/date-range-selection-common-for-all-pages/4803 "2026-09-04T05:10:57Z")
Global Date Range Selector: Issue: Currently, switching between pages (e.g., Sales and Purchase) causes date range mismatches because each page retains its last-used filter independently. Suggestion: Place a univer… --- ## [How to record payment for Shopify Invoices?](https://community.getswipe.in/t/how-to-record-payment-for-shopify-invoices/4801)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [September 3, 2026, 10:09am UTC](https://community.getswipe.in/t/how-to-record-payment-for-shopify-invoices/4801 "2026-09-03T10:09:32Z")
If a payment is marked against an order on the Shopify platform, the same payment will also be reflected in the Swipe dashboard. If you want to record payments for Shopify invoices in Swipe, we recommend taking the nece… --- ## [How to delete all products on mobile?](https://community.getswipe.in/t/how-to-delete-all-products-on-mobile/4800)
**Author:** [@Swipe\_Support](https://community.getswipe.in/u/Swipe_Support)\ **Replies:** 0\ **Last updated:** [September 1, 2026, 10:04am UTC](https://community.getswipe.in/t/how-to-delete-all-products-on-mobile/4800 "2026-09-01T10:04:37Z")
To delete all products, please refer to the below mentioned steps Step 1: Click on More \>\> Click on Deleted Items. Step 2: Click on Delete all permanently. --- ## [How to create Sales Invoice with AI in Mobile?](https://community.getswipe.in/t/how-to-create-sales-invoice-with-ai-in-mobile/4799)
**Author:** [@Bheemalkumar\_C\_Badashetti](https://community.getswipe.in/u/Bheemalkumar_C_Badashetti)\ **Replies:** 0\ **Last updated:** [September 1, 2026, 7:40am UTC](https://community.getswipe.in/t/how-to-create-sales-invoice-with-ai-in-mobile/4799 "2026-09-01T07:40:50Z")
To create Sales Invoice with AI, please follow the steps mentioned below: Step 1. Click on Upload with Swipe AI from home page. Step 2. Click on 3 Dots and select Invoice, and click on Select File or Take Photo to u… --- ## [How to enable to automatic credit note generation of shopify orders](https://community.getswipe.in/t/how-to-enable-to-automatic-credit-note-generation-of-shopify-orders/4797)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [August 31, 2026, 10:22am UTC](https://community.getswipe.in/t/how-to-enable-to-automatic-credit-note-generation-of-shopify-orders/4797 "2026-08-31T10:22:11Z")
If you have marked your Shopify order status as Return instead of Cancel or any other status, you can enable the Auto Returns setting to automatically generate a credit note. This feature is available in the Premium pla… --- ## [How to record payment with multicurrency on the web?](https://community.getswipe.in/t/how-to-record-payment-with-multicurrency-on-the-web/4796)
**Author:** [@Vinayak\_d](https://community.getswipe.in/u/Vinayak_d)\ **Replies:** 0\ **Last updated:** [August 31, 2026, 10:19am UTC](https://community.getswipe.in/t/how-to-record-payment-with-multicurrency-on-the-web/4796 "2026-08-31T10:19:43Z")
Step 1: Go to Invoices under sales, choose the document for which you need to record the payment in multicurrency and click on record option. Step 2: Enter the amount and click on update payment. Note: This optio… --- ## [How to create credit](https://community.getswipe.in/t/how-to-create-credit/4795)
**Author:** [@swipe](https://community.getswipe.in/u/swipe)\ **Replies:** 0\ **Last updated:** [August 31, 2026, 8:27am UTC](https://community.getswipe.in/t/how-to-create-credit/4795 "2026-08-31T08:27:56Z")
j h --- ## [How to add multiple billing addresses for Customers in Web?](https://community.getswipe.in/t/how-to-add-multiple-billing-addresses-for-customers-in-web/4794)
**Author:** [@Srilaya](https://community.getswipe.in/u/Srilaya)\ **Replies:** 0\ **Last updated:** [August 29, 2026, 11:32am UTC](https://community.getswipe.in/t/how-to-add-multiple-billing-addresses-for-customers-in-web/4794 "2026-08-29T11:32:53Z")
To add multiple billing addresses for customers, please follow the steps mentioned below: Step 1: Go to the Customers section → Select the customer → Click on Edit. Step 2: Scroll down and click on Add Billing Addre… --- ## [How to bulk delete Vendors?](https://community.getswipe.in/t/how-to-bulk-delete-vendors/4793)
**Author:** [@Sonali\_Panda](https://community.getswipe.in/u/Sonali_Panda)\ **Replies:** 0\ **Last updated:** [August 29, 2026, 7:12am UTC](https://community.getswipe.in/t/how-to-bulk-delete-vendors/4793 "2026-08-29T07:12:16Z")
To bulk delete Vendors, please follow the steps mentioned below: Step 1: Go to Vendors \>\> Actions \>\> Bulk Delete. Step 2: Select the vendors you want to delete \>\> then click Delete. Step 3: Click Confirm. --- ## [How to bulk delete customers?](https://community.getswipe.in/t/how-to-bulk-delete-customers/4792)
**Author:** [@Sonali\_Panda](https://community.getswipe.in/u/Sonali_Panda)\ **Replies:** 0\ **Last updated:** [August 29, 2026, 7:06am UTC](https://community.getswipe.in/t/how-to-bulk-delete-customers/4792 "2026-08-29T07:06:09Z")
To bulk delete customers, please follow the steps mentioned below: Step 1: Go to Customers \>\> Actions \>\> Bulk Delete. Step 2: Select the customers you want to delete, \>\> then click Delete. Step 3: Click Confirm. … --- ## [How to view / download swipe subscription invoice from Swipe?](https://community.getswipe.in/t/how-to-view-download-swipe-subscription-invoice-from-swipe/4791)
**Author:** [@Bheemalkumar\_C\_Badashetti](https://community.getswipe.in/u/Bheemalkumar_C_Badashetti)\ **Replies:** 0\ **Last updated:** [August 29, 2026, 5:33am UTC](https://community.getswipe.in/t/how-to-view-download-swipe-subscription-invoice-from-swipe/4791 "2026-08-29T05:33:14Z")
To view / download swipe subscription invoice from swipe, please follow the steps mentioned below: Step 1. Click on Settings from the home page. Step 2. Go to Billing, Click on the view to view the invoice. Step… --- ## [How to download items on mobile?](https://community.getswipe.in/t/how-to-download-items-on-mobile/4790)
**Author:** [@Vinayak\_d](https://community.getswipe.in/u/Vinayak_d)\ **Replies:** 0\ **Last updated:** [August 28, 2026, 9:50am UTC](https://community.getswipe.in/t/how-to-download-items-on-mobile/4790 "2026-08-28T09:50:00Z")
To download all your products and services, please follow the steps mentioned below. Step 1: Go to products and click on three dots from the right top corner. Step 2: Click on Download Items to download all the item… --- ## [How to Create a Journal Entry for a Party?](https://community.getswipe.in/t/how-to-create-a-journal-entry-for-a-party/4789)
**Author:** [@Sonali\_Panda](https://community.getswipe.in/u/Sonali_Panda)\ **Replies:** 0\ **Last updated:** [August 28, 2026, 5:28am UTC](https://community.getswipe.in/t/how-to-create-a-journal-entry-for-a-party/4789 "2026-08-28T05:28:34Z")
To Create a Journal Entry for a Party, please follow the steps mentioned below: Step 1: Go to Payments \>\> Journals \>\> Click on + New Journal. Step 2: Enter the required basic details \>\> then click Save & Close. S… --- ## [How to show company details on thermal print mobile](https://community.getswipe.in/t/how-to-show-company-details-on-thermal-print-mobile/4788)
**Author:** [@Krishnavenib](https://community.getswipe.in/u/Krishnavenib)\ **Replies:** 0\ **Last updated:** [August 27, 2026, 9:42am UTC](https://community.getswipe.in/t/how-to-show-company-details-on-thermal-print-mobile/4788 "2026-08-27T09:42:39Z")
To show company details on the Thermal bill, please follow the steps mentioned below. Step -1: Go to More section, and click on General Settings. Step -2: Click on Thermal print settings. Step -3: Scroll down, e… --- ## [How to add opening quantity to Variants of the products in mobile?](https://community.getswipe.in/t/how-to-add-opening-quantity-to-variants-of-the-products-in-mobile/4785)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [August 25, 2026, 5:56am UTC](https://community.getswipe.in/t/how-to-add-opening-quantity-to-variants-of-the-products-in-mobile/4785 "2026-08-25T05:56:18Z")
Please follow the belowed steps to add the opening quantity to product variants. Step 1: Please go to Products & Services Section and choose the item. Step 2: Select the variant and click on Edit. Step 3: Naviga… --- ## [How to download E-invoice documents in bulk on web](https://community.getswipe.in/t/how-to-download-e-invoice-documents-in-bulk-on-web/4783)
**Author:** [@Rupa](https://community.getswipe.in/u/Rupa)\ **Replies:** 0\ **Last updated:** [August 19, 2026, 11:42am UTC](https://community.getswipe.in/t/how-to-download-e-invoice-documents-in-bulk-on-web/4783 "2026-08-19T11:42:04Z")
To download E invoices in bulk, please follow the steps mentioned below: Step 1: Go to More dropdown \>\> Select My Drive \>\> Click on “Bulk Downloads”. Step 2: Click on + New Request. Step 3: Enter required detail… --- ## [How to create recurring expenses in web](https://community.getswipe.in/t/how-to-create-recurring-expenses-in-web/4782)
**Author:** [@Sanmeet\_7](https://community.getswipe.in/u/Sanmeet_7)\ **Replies:** 0\ **Last updated:** [August 19, 2026, 9:00am UTC](https://community.getswipe.in/t/how-to-create-recurring-expenses-in-web/4782 "2026-08-19T09:00:07Z")
To create recurring expense, please follow the steps given below: Step 1: Expenses \>\> Subscriptions \>\> Create expense Step 2: Fill in the required details and select “Make recurring” Step 3: Select the frequency… --- ## [How to Show Payment Notes, Expense Notes, and Bank Details of the payments in the Ledger?](https://community.getswipe.in/t/how-to-show-payment-notes-expense-notes-and-bank-details-of-the-payments-in-the-ledger/4780)
**Author:** [@Jagadish.S](https://community.getswipe.in/u/Jagadish.S)\ **Replies:** 0\ **Last updated:** [August 15, 2026, 4:01am UTC](https://community.getswipe.in/t/how-to-show-payment-notes-expense-notes-and-bank-details-of-the-payments-in-the-ledger/4780 "2026-08-15T04:01:38Z")
To show these details in the ledger, please check the steps below. Step 1: Go to Settings. Step 2: Go to Preferences \>\> Documents \>\> Select Ledger \>\> Turn on the options \>\> Save the changes. --- ## [How to resolve the “GSTIN is inactive” error while creating an e-invoice when the GSTIN is active on the GST portal?](https://community.getswipe.in/t/how-to-resolve-the-gstin-is-inactive-error-while-creating-an-e-invoice-when-the-gstin-is-active-on-the-gst-portal/4779)
**Author:** [@Hritik\_Bhat](https://community.getswipe.in/u/Hritik_Bhat)\ **Replies:** 0\ **Last updated:** [August 14, 2026, 11:56am UTC](https://community.getswipe.in/t/how-to-resolve-the-gstin-is-inactive-error-while-creating-an-e-invoice-when-the-gstin-is-active-on-the-gst-portal/4779 "2026-08-14T11:56:13Z")
If the GSTIN is showing as Active on the GST portal but you are unable to generate the e-invoice, please follow the steps below to resolve the concern: Step 1: Go to the e-Invoice portal and search for the GSTIN under T… --- ## [How to set a default pricelist for Online store?](https://community.getswipe.in/t/how-to-set-a-default-pricelist-for-online-store/4778)
**Author:** [@Vinayak\_d](https://community.getswipe.in/u/Vinayak_d)\ **Replies:** 0\ **Last updated:** [August 13, 2026, 6:03am UTC](https://community.getswipe.in/t/how-to-set-a-default-pricelist-for-online-store/4778 "2026-08-13T06:03:19Z")
To set a default price list, please follow the steps mentioned in the article below Step 1: Go to Online store and Click on the drop down and Select Online store settings. Step 2: Choose the pricelist from the dropd… [Previous page](https://community.getswipe.in/c/general/4.md) [Next page](https://community.getswipe.in/c/general/4.md?page=2)