# Error

**URL:** https://community.getswipe.in/c/error/10.md?page=3

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**Page:** 4

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## [Hello Swipe! I Need help with Error Message: Vendor already exists - /v2/vendor/add](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-vendor-already-exists-v2-vendor-add/3061)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [May 6, 2025, 10:20am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-vendor-already-exists-v2-vendor-add/3061 "2025-05-06T10:20:44Z")

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The error “Vendor already exists” means that you’re trying to add a new, but there’s already a vendor in the system with the same name. To fix this: Check for duplicates: Look if the vendor you’re trying to add is al…

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## [Hello Swipe! I Need help with Error Message: Transporter Id is mandatory for generation of Part A slip - /ewaybills/create](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-transporter-id-is-mandatory-for-generation-of-part-a-slip-ewaybills-create/3060)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [May 6, 2025, 10:17am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-transporter-id-is-mandatory-for-generation-of-part-a-slip-ewaybills-create/3060 "2025-05-06T10:17:19Z")

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It seems like you’re encountering an error while creating the E-way bill using Part A details. We recommend verifying the transporter’s GST number before attempting to create the E-way bill again. If you don’t have the …

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## [Hello Swipe! I Need help with Error Message: Transporter document date cannot be earlier than the invoice date - /ewaybills/create](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-transporter-document-date-cannot-be-earlier-than-the-invoice-date-ewaybills-create/3044)

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**Author:** [@Hritik\_Bhat](https://community.getswipe.in/u/Hritik_Bhat)\
**Replies:** 0\
**Last updated:** [May 1, 2025, 11:03am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-transporter-document-date-cannot-be-earlier-than-the-invoice-date-ewaybills-create/3044 "2025-05-01T11:03:14Z")

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From the above message, I can understand that you have selected the invalid transporter doc date. ​ Please note that the transporter doc date cannot be earlier than the invoice date for creating the E-way bill. We reque…

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## [Hello Swipe! I Need help with Error Message: HSN code of at least one item should be of goods to generate e-Way Bill - /ewaybills/create](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-hsn-code-of-at-least-one-item-should-be-of-goods-to-generate-e-way-bill-ewaybills-create/3029)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [April 28, 2025, 9:09am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-hsn-code-of-at-least-one-item-should-be-of-goods-to-generate-e-way-bill-ewaybills-create/3029 "2025-04-28T09:09:17Z")

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From the above message, I can understand that you have not added HSN code for your products. To create E-way Bill, it is mandatory to have at least one product with HSN code. ​ Please check with HSN codes, kindly veri…

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## [Hello Swipe! I Need help with Error Message: Cannot Cancel the Payments which are Reconciled - /v3/payments/cancel](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-cannot-cancel-the-payments-which-are-reconciled-v3-payments-cancel/2943)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [April 23, 2025, 5:37am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-cannot-cancel-the-payments-which-are-reconciled-v3-payments-cancel/2943 "2025-04-23T05:37:35Z")

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Please note that it is not possible to delete the reconciled payment. We request you to unlink the payment and then you can delete the recorded payment. ​ To unlink linked statements, Step 1: Please go to payment sel…

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## [Hello Swipe! I Need help with Error Message: The distance between the given pincodes are not available in the system. Please provide distance in Part A & B Section. - /ewaybills/create](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-the-distance-between-the-given-pincodes-are-not-available-in-the-system-please-provide-distance-in-part-a-b-section-ewaybills-create/2936)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 22, 2025, 8:13am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-the-distance-between-the-given-pincodes-are-not-available-in-the-system-please-provide-distance-in-part-a-b-section-ewaybills-create/2936 "2025-04-22T08:13:51Z")

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It seems like the pin code which you mentioned is not listed under the E-way bill portal or invalid. You can also verify both the pincode by the link given below: https://ewaybillgst.gov.in/Others/P2PDistance.aspx ​ …

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## [Hello Swipe! I Need help with Error Message: Buyer Billing City is Mandatory - /einvoice/create\_einvoice](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-buyer-billing-city-is-mandatory-einvoice-create-einvoice/2932)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 21, 2025, 1:02pm UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-buyer-billing-city-is-mandatory-einvoice-create-einvoice/2932 "2025-04-21T13:02:25Z")

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If you’re encountering this error, please follow the steps below for a quick resolution. We suggest you to please enter the city name of the customer and try to create E-invoice. Step 1: Go to “Edit Option” Step 2:…

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## [You are not authorized to access E-way bill, please contact the admin for more information](https://community.getswipe.in/t/you-are-not-authorized-to-access-e-way-bill-please-contact-the-admin-for-more-information/2928)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 21, 2025, 6:20am UTC](https://community.getswipe.in/t/you-are-not-authorized-to-access-e-way-bill-please-contact-the-admin-for-more-information/2928 "2025-04-21T06:20:28Z")

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If you are encountering this error message, you don’t have permission to create E-way bill as you are a user in the company. To get permission for creating E-way Bills, please check with your admin to enable the permiss…

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## [Hello Swipe! I Need help with Error Message: You don't have permission to create transfer for this warehouse. - /warehouse/create\_transfer](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-dont-have-permission-to-create-transfer-for-this-warehouse-warehouse-create-transfer/1254)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [January 31, 2025, 5:09am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-dont-have-permission-to-create-transfer-for-this-warehouse-warehouse-create-transfer/1254 "2025-01-31T05:09:34Z")

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We kindly request you to reach out to the admin, to give permissions for creating the warehouse transfer. ​ In the admin’s account Step 1: Go to “Inventory” and Click on “Manage Warehouse”. Step 2: Click on “Role” …

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## [Error message: Hello Swipe! I Need help with Error Message: Invalid Login Credentials - /user/shiprocket\_authenticate](https://community.getswipe.in/t/error-message-hello-swipe-i-need-help-with-error-message-invalid-login-credentials-user-shiprocket-authenticate/1958)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 10:02am UTC](https://community.getswipe.in/t/error-message-hello-swipe-i-need-help-with-error-message-invalid-login-credentials-user-shiprocket-authenticate/1958 "2025-03-17T10:02:00Z")

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We request you to please enter the valid “API User Email Id” and “Password" of the Shiprocket API account.

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## [Hello Swipe! I Need help with Error Message: You don't have permission to enter. Please contact Admin. - /product/add](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-dont-have-permission-to-enter-please-contact-admin-product-add/2832)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 10, 2025, 11:09am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-dont-have-permission-to-enter-please-contact-admin-product-add/2832 "2025-04-10T11:09:45Z")

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If you’re encountering this error message, please reach out to you’re Admin and request to provide access to products. Please follow the steps below to provide permission to user for products. Step 1 : Click on the Set…

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## [Hello Swipe! I Need help with Error Message: IRN details cannot be provided as it is generated more than 2 days prior - /einvoice/fetch\_einvoice\_details](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-irn-details-cannot-be-provided-as-it-is-generated-more-than-2-days-prior-einvoice-fetch-einvoice-details/2864)

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**Author:** [@Hritik\_Bhat](https://community.getswipe.in/u/Hritik_Bhat)\
**Replies:** 0\
**Last updated:** [April 14, 2025, 10:21am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-irn-details-cannot-be-provided-as-it-is-generated-more-than-2-days-prior-einvoice-fetch-einvoice-details/2864 "2025-04-14T10:21:01Z")

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From the above error message, we understand that you are trying to fetch the status for your e-invoice. Please note that the status can be fetched within two days after generating the e-invoice. If you want to check th…

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## [Hello Swipe! I Need help with Error Message: Insufficient quantity to do stock out for the sub-products . Allow negative qty is disabled in your settings. - /inventory/stock\_in](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-insufficient-quantity-to-do-stock-out-for-the-sub-products-allow-negative-qty-is-disabled-in-your-settings-inventory-stock-in/2860)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 14, 2025, 5:31am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-insufficient-quantity-to-do-stock-out-for-the-sub-products-allow-negative-qty-is-disabled-in-your-settings-inventory-stock-in/2860 "2025-04-14T05:31:49Z")

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It seems like the quantity of the raw material/sub-product as insufficient to perform a stock-out and proceed with stocking in the main (finished) product. ​We suggest you to either stocking in the raw material/sub-prod…

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## [Hello Swipe! I Need help with Error Message: Maximum quantity allowed per entry is 1000000 - /inventory/stock\_out](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-maximum-quantity-allowed-per-entry-is-1000000-inventory-stock-out/2858)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 13, 2025, 11:15am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-maximum-quantity-allowed-per-entry-is-1000000-inventory-stock-out/2858 "2025-04-13T11:15:01Z")

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It seems like you’re trying to stock out for the product by entering the quantity more than 1,000,000. ​ Please note that the maximum quantity allowed per entry is 1000000. To avoid errors, please make sure the entere…

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## [Hello Swipe! I Need help with Error Message: The document date should not be future date . - /einvoice/create\_einvoice](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-the-document-date-should-not-be-future-date-einvoice-create-einvoice/2837)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [April 11, 2025, 8:37am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-the-document-date-should-not-be-future-date-einvoice-create-einvoice/2837 "2025-04-11T08:37:04Z")

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From the above message, I can understand that you are trying to create an e-invoice from an invoice whose document date is set in the future. Please note that you cannot create an e-invoice with a future-dated invoice. …

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## [Hello Swipe! I Need help with Error Message: Image format not supported. Please try uploading '.png' or '.jpg' format - /product/add](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-image-format-not-supported-please-try-uploading-png-or-jpg-format-product-add/2780)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [April 3, 2025, 11:17am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-image-format-not-supported-please-try-uploading-png-or-jpg-format-product-add/2780 "2025-04-03T11:17:55Z")

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Please ensure that the image you are uploading for your product is in either JPG or PNG format only. We recommend uploading images with a 1024 x 1024 px resolution or a 1:1 aspect ratio for optimal display quality.

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## [Hello Swipe! I Need help with Error Message: E Way Bill can be generated provided at least HSN of one item belongs to goods. - /einvoice/einvoice\_to\_ewaybill](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-e-way-bill-can-be-generated-provided-at-least-hsn-of-one-item-belongs-to-goods-einvoice-einvoice-to-ewaybill/2773)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 2, 2025, 12:02pm UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-e-way-bill-can-be-generated-provided-at-least-hsn-of-one-item-belongs-to-goods-einvoice-einvoice-to-ewaybill/2773 "2025-04-02T12:02:21Z")

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If you are encountering with this error message Please note, that an E-way Bill is generated to carry goods from one place to another. For Services E-way Bill is not mandatory. If you want to create E-way bill for the …

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## [Error encountering: Hello Swipe! I Need help with Error Message: Product with this name already exists. - /product/add](https://community.getswipe.in/t/error-encountering-hello-swipe-i-need-help-with-error-message-product-with-this-name-already-exists-product-add/2768)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [April 2, 2025, 9:59am UTC](https://community.getswipe.in/t/error-encountering-hello-swipe-i-need-help-with-error-message-product-with-this-name-already-exists-product-add/2768 "2025-04-02T09:59:41Z")

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These are the following possibilities for the same: The error “Product with this name already exists” means that you are trying to add a new product, but there is already a product with the same name in the system. W…

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## [Hello Swipe! I Need help with Error Message: E-Invoice cannot be generated for documents with deductions - /einvoice/create\_einvoice](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-e-invoice-cannot-be-generated-for-documents-with-deductions-einvoice-create-einvoice/2767)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 2, 2025, 9:09am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-e-invoice-cannot-be-generated-for-documents-with-deductions-einvoice-create-einvoice/2767 "2025-04-02T09:09:17Z")

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From the above error message, I can understand that you are trying to create an E invoice for the invoice in which you have added some deductions. ﻿​﻿ ﻿Please note that an E invoice cannot be created for invoices with …

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## [Hello Swipe! I Need help with Error Message: Batch No already exists - /product/add\_batch](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-batch-no-already-exists-product-add-batch/2764)

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**Author:** [@Isha](https://community.getswipe.in/u/Isha)\
**Replies:** 0\
**Last updated:** [April 2, 2025, 6:36am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-batch-no-already-exists-product-add-batch/2764 "2025-04-02T06:36:14Z")

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The error “Batch No already exists” means that you are trying to add a new batch number, but there’s already a batch number added to product with the same number. ﻿​ We request you to search with the same batch number o…

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## [Hello Swipe! I Need help with Error Message: You Cannot Extend as EWB can be Extended only 8 hour before or after w.r.t Validity of EWB..! - /ewaybills/extend\_validity](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-cannot-extend-as-ewb-can-be-extended-only-8-hour-before-or-after-w-r-t-validity-of-ewb-ewaybills-extend-validity/2753)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 1, 2025, 5:54am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-cannot-extend-as-ewb-can-be-extended-only-8-hour-before-or-after-w-r-t-validity-of-ewb-ewaybills-extend-validity/2753 "2025-04-01T05:54:01Z")

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From the above error message, I can understand that you can’t extend the E-way bill validity. ​ ​Please note you can extend the validity only before 8 hours and after 8 hours of the E-way Bill validity.

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## [Hello Swipe! I Need help with Error Message: You can't add cess as custom column. This name is reserved for system. - /v2/custom\_fields/item](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-cant-add-cess-as-custom-column-this-name-is-reserved-for-system-v2-custom-fields-item/2752)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [April 1, 2025, 5:52am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-cant-add-cess-as-custom-column-this-name-is-reserved-for-system-v2-custom-fields-item/2752 "2025-04-01T05:52:32Z")

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From the above error message, I can understand that you’re trying to add a cess column in the custom field section. Please note that the cess column is already reserved in the system, please change the field name and tr…

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## [Hello Swipe! I Need help with Error Message: Shopify Products Cannot be Edited - /product/update](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-shopify-products-cannot-be-edited-product-update/2741)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [March 31, 2025, 6:32am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-shopify-products-cannot-be-edited-product-update/2741 "2025-03-31T06:32:58Z")

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We are very sorry, it is not possible to edit the Shopify Products in Swipe. We suggest to please edit the Product details in Shopify. Once details are edited, it will be automatically updated in Swipe.

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## [Hello Swipe! I Need help with Error Message: Invalid consignment status for the given transmode - /ewaybills/extend\_validity](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-invalid-consignment-status-for-the-given-transmode-ewaybills-extend-validity/2737)

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**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [March 31, 2025, 5:58am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-invalid-consignment-status-for-the-given-transmode-ewaybills-extend-validity/2737 "2025-03-31T05:58:12Z")

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The error “Invalid consignment status” means that you are trying to extend E-way bill validity without selecting the consignment status. We request you to select the consignment status and try to extend E-way bill valid…

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## [Hello Swipe! I Need help with Error Message: You have reached your user limit. Please contact support to add more users. - /user/add\_user](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-have-reached-your-user-limit-please-contact-support-to-add-more-users-user-add-user/2725)

<div class="topic-metadata">

**Author:** [@Hritik\_Bhat](https://community.getswipe.in/u/Hritik_Bhat)\
**Replies:** 0\
**Last updated:** [March 30, 2025, 10:03am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-you-have-reached-your-user-limit-please-contact-support-to-add-more-users-user-add-user/2725 "2025-03-30T10:03:40Z")

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From the above message I can understand that you have reached the maximum limit of adding users allowed to you’re account. ​ If you would like to add more users, you have to purchase the additional user. To know more …

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## [Hello Swipe! I Need help with Error Message: Problem fetching details, please fill in manually - /user/fetch\_gst\_details](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-problem-fetching-details-please-fill-in-manually-user-fetch-gst-details/2136)

<div class="topic-metadata">

**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [March 20, 2025, 1:28pm UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-problem-fetching-details-please-fill-in-manually-user-fetch-gst-details/2136 "2025-03-20T13:28:37Z")

</div>

The GST server is down. Please enter the details manually.

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## [Hello Swipe! I Need help with Error Message: Invoice cannot be created as the following serial numbers are already sold. /v3/doc/create](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-invoice-cannot-be-created-as-the-following-serial-numbers-are-already-sold-v3-doc-create/2540)

<div class="topic-metadata">

**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [March 27, 2025, 11:01am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-invoice-cannot-be-created-as-the-following-serial-numbers-are-already-sold-v3-doc-create/2540 "2025-03-27T11:01:04Z")

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From the above message, I can understand that you have already sold out the product and you are trying to create an invoice using the same serial number which has already been sold. Please note that you can’t create an …

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## [Hello Swipe! I Need help with Error Message: This serial number cannot be deleted because it's linked to a purchase document. Please remove it from the purchase first to proceed. - /product/remove\_batch](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-this-serial-number-cannot-be-deleted-because-its-linked-to-a-purchase-document-please-remove-it-from-the-purchase-first-to-proceed-product-remove-batch/2558)

<div class="topic-metadata">

**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [March 27, 2025, 1:03pm UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-this-serial-number-cannot-be-deleted-because-its-linked-to-a-purchase-document-please-remove-it-from-the-purchase-first-to-proceed-product-remove-batch/2558 "2025-03-27T13:03:16Z")

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From the above message, I can understand that you want to delete the serial number of the product. Please note that you can’t delete the serial number because it’s linked to a purchase document. We request you to pleas…

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## [Error Message: Product with this barcode already exists. - /product/add](https://community.getswipe.in/t/error-message-product-with-this-barcode-already-exists-product-add/2713)

<div class="topic-metadata">

**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [March 30, 2025, 7:38am UTC](https://community.getswipe.in/t/error-message-product-with-this-barcode-already-exists-product-add/2713 "2025-03-30T07:38:51Z")

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From the above error message, I can understand that you are trying to add the barcode for a product that has already been added to another product. Please note that you can add a unique barcode for each product. To add …

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## [Hello Swipe! I Need help with Error Message: Cannot duplicate the document with serialized items. - /v2/doc/check\_allow\_doc\_duplicate](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-cannot-duplicate-the-document-with-serialized-items-v2-doc-check-allow-doc-duplicate/2535)

<div class="topic-metadata">

**Author:** [@Geetha\_N](https://community.getswipe.in/u/Geetha_N)\
**Replies:** 0\
**Last updated:** [March 27, 2025, 10:48am UTC](https://community.getswipe.in/t/hello-swipe-i-need-help-with-error-message-cannot-duplicate-the-document-with-serialized-items-v2-doc-check-allow-doc-duplicate/2535 "2025-03-27T10:48:35Z")

</div>

From the above message, I can understand that you want to duplicate the invoice which includes products with serial numbers in it. Please note that you can’t edit the invoice which has the products with serial numbers. …

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