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I Need help with Error Message: Invalid UQC - /gst_reports/gstr_1/update_invalid_products","id":4320,"title":"Hello Swipe! 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I Need help with Error Message: Document Number must be between 0 and 2147483647. Please change and try again - /v3/doc/create","id":4224,"title":"Hello Swipe! I Need help with Error Message: Document Number must be between 0 and 2147483647. 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I Need help with Error Message: Batching/Serial/IMEI feature is not enabled for this company. Please upgrade your plan - /v3/doc/create","id":4209,"title":"Hello Swipe! I Need help with Error Message: Batching/Serial/IMEI feature is not enabled for this company. 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I Need help with Error Message: Warehouses feature is not enabled for this company. Please upgrade your plan - /v3/doc/create","id":4208,"title":"Hello Swipe! I Need help with Error Message: Warehouses feature is not enabled for this company. Please upgrade your plan - /v3/doc/create","slug":"hello-swipe-i-need-help-with-error-message-warehouses-feature-is-not-enabled-for-this-company-please-upgrade-your-plan-v3-doc-create","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-11-29T07:20:00.005Z","last_posted_at":"2025-11-29T07:20:00.058Z","bumped":true,"bumped_at":"2025-11-29T07:20:00.058Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"From the above error message, I can understand that you’re trying to create a document. Your account has warehouses added, but the Warehouse feature hasn’t been upgraded yet. 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I Need help with Error Message: Token is invalid - /pricing/get_pricing_plans","slug":"hello-swipe-i-need-help-with-error-message-token-is-invalid-pricing-get-pricing-plans","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-11-22T13:05:46.969Z","last_posted_at":"2025-11-22T13:05:47.025Z","bumped":true,"bumped_at":"2025-11-22T13:05:47.025Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"We request you to kindly refresh the page once and check again. \nIf the concern still continues, please do let us know. 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I Need help with Error Message: You do not have permission to add customers - /v2/customer/add","slug":"hello-swipe-i-need-help-with-error-message-you-do-not-have-permission-to-add-customers-v2-customer-add","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-11-22T05:22:00.778Z","last_posted_at":"2025-11-22T05:22:00.824Z","bumped":true,"bumped_at":"2025-11-22T05:22:00.824Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"From the above error message, I can understand that your Admin has not given the access to add customers for you. \n﻿​ \n﻿We suggest to please reach out to you’re Admin and request to provide access to customers. \nPlease f&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":59,"like_count":0,"has_summary":false,"last_poster_username":"Sanmeet_7","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":76,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"#Error Message: Save is under progress. 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I Need help with Error Message: Ship Details: Pincode does not belong to the state-97 - /einvoice/einvoice_to_ewaybil","slug":"hello-swipe-i-need-help-with-error-message-ship-details-pincode-does-not-belong-to-the-state-97-einvoice-einvoice-to-ewaybil","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-11-10T05:26:07.188Z","last_posted_at":"2025-11-10T05:26:07.237Z","bumped":true,"bumped_at":"2025-11-10T05:26:07.237Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"The error indicates that the entered Pincode Mention the Pincode does not match the selected State Code (97) in the shipping details. \nKindly check and enter the valid pincode or state accordingly. \nNote: \nIf you are cre&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":79,"like_count":0,"has_summary":false,"last_poster_username":"Isha","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":79,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Hello Swipe! I Need help with Error Message: No valid products to update - /v2/product/bulk_update_products","id":4112,"title":"Hello Swipe! I Need help with Error Message: No valid products to update - /v2/product/bulk_update_products","slug":"hello-swipe-i-need-help-with-error-message-no-valid-products-to-update-v2-product-bulk-update-products","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-10-23T06:45:31.281Z","last_posted_at":"2025-10-23T06:45:31.321Z","bumped":true,"bumped_at":"2025-10-23T06:45:31.321Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"From the above message, we understand that you are trying to bulk update the product details, but however you haven’t made any changes to the products. \nTherefore, we request you to please make the changes accordingly be&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":61,"like_count":0,"has_summary":false,"last_poster_username":"Hritik_Bhat","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":95,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Hello Swipe! I Need help with Error Message: Inter-State ewaybill is not allowed for gold - /ewaybills/create","id":4094,"title":"Hello Swipe! I Need help with Error Message: Inter-State ewaybill is not allowed for gold - /ewaybills/create","slug":"hello-swipe-i-need-help-with-error-message-inter-state-ewaybill-is-not-allowed-for-gold-ewaybills-create","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-10-16T08:39:29.249Z","last_posted_at":"2025-10-16T08:39:29.296Z","bumped":true,"bumped_at":"2025-10-16T08:39:29.296Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"It seems like you are trying to create an E-way bill for inter-state transactions. \nPlease note that interstate e-way bills are not allowed for gold items. \nPlease check with your CA for more details.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":56,"like_count":0,"has_summary":false,"last_poster_username":"Pooja_Garode","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Hello Swipe! I Need help with Error Message: Transport document date should not be given for Gold e-Waybill - /einvoice/einvoice_to_ewaybill","id":4091,"title":"Hello Swipe! I Need help with Error Message: Transport document date should not be given for Gold e-Waybill - /einvoice/einvoice_to_ewaybill","slug":"hello-swipe-i-need-help-with-error-message-transport-document-date-should-not-be-given-for-gold-e-waybill-einvoice-einvoice-to-ewaybill","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-10-15T05:11:56.075Z","last_posted_at":"2025-10-15T05:11:56.118Z","bumped":true,"bumped_at":"2025-10-15T05:11:56.118Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"It seems like you’re trying to create an E-way bill for gold, but a transporter ID or document date has been entered. \nPlease note that while creating an E-way bill for gold, the transporter ID and document date are not &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":50,"like_count":0,"has_summary":false,"last_poster_username":"Vinayak_d","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":101,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Hello Swipe! I Need help with Error Message: Invalid Parameter state-cd in request header - /user/request_otp","id":4079,"title":"Hello Swipe! I Need help with Error Message: Invalid Parameter state-cd in request header - /user/request_otp","slug":"hello-swipe-i-need-help-with-error-message-invalid-parameter-state-cd-in-request-header-user-request-otp","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-10-07T07:06:29.391Z","last_posted_at":"2025-10-07T07:06:29.435Z","bumped":true,"bumped_at":"2025-10-07T07:06:29.435Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"This error is from GST portal due to wrongly added GSTIN of the company. \nKindly check if the GSTIN of the company added is valid and try again.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":44,"like_count":0,"has_summary":false,"last_poster_username":"Hritik_Bhat","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":95,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Error Message: CGST/SGST value is not applicable for Inter State Transaction - /ewaybills/create","id":4070,"title":"Error Message: CGST/SGST value is not applicable for Inter State Transaction - /ewaybills/create","slug":"error-message-cgst-sgst-value-is-not-applicable-for-inter-state-transaction-ewaybills-create","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://canada1.discourse-cdn.com/flex003/uploads/getswipe/optimized/2X/b/b8ac326ffd36176330ef3c00817953acf7492214_2_1024x538.png","created_at":"2025-09-30T06:09:14.072Z","last_posted_at":"2025-09-30T06:09:14.120Z","bumped":true,"bumped_at":"2025-09-30T06:09:14.120Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"From the above message, we would like to inform you that the customer for whom you are trying to create E-way bill has SEZ type business. \nTherefore, the invoice should be an SEZ with IGST invoice to avoid any discrepanc&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":68,"like_count":0,"has_summary":false,"last_poster_username":"Gopika_P","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":206,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Hello Swipe! I Need help with Error Message: There is No PART-B/Vehicle Entry.. So Please Update Vehicle Information.. - /ewaybills/initiate_multi_vehicle","id":4061,"title":"Hello Swipe! I Need help with Error Message: There is No PART-B/Vehicle Entry.. So Please Update Vehicle Information.. - /ewaybills/initiate_multi_vehicle","slug":"hello-swipe-i-need-help-with-error-message-there-is-no-part-b-vehicle-entry-so-please-update-vehicle-information-ewaybills-initiate-multi-vehicle","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-09-26T12:28:04.093Z","last_posted_at":"2025-09-26T12:28:04.138Z","bumped":true,"bumped_at":"2025-09-26T12:28:04.138Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"From the above message, I can understand that you’re trying to update the information for multi vehicle, but you haven’t entered the Part B details yet. \nWe suggest you to please enter the Part B details to initiate Mult&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":46,"like_count":0,"has_summary":false,"last_poster_username":"Vinayak_d","category_id":10,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":101,"primary_group_id":null,"flair_group_id":null}]}]}}